Free registration
Registration is free of charge as is the sending of the text. You will need to meet any additional costs which may arise from your mobile phone provider (e.g. for the receipt of a text whilst abroad or charges for sending the text to a mobile number of a foreign provider). When you use the SMS check-in service you will incur costs for sending your SMS reply.
You can unsubscribe at any time
You can unsubscribe from SMS check-in in your online profile at any time. If you wish to unsubscribe from receiving information about gate changes, delays or flight cancellations by SMS, please contact the Miles & More Service Team on tel: +49 (0)69 - 209 777 777.
Use of mobile telephones on board
Due to legal requirements mobile telephones must be switched off from the moment an aircraft departs from its parking position until it finally arrives at its parking position at its destination.
Requirements for participation
The SMS services are available exclusively to Miles & More members. It is possible to register for SMS check-in online (via www.lufthansa.com or www.miles-and-more.com). Information about delays, gate changes or flight cancellations can be sent to all Miles & More members who have provided a mobile phone number. The SMS services are available in German and English and will be displayed according to the language selected at www.lufthansa.com. Customers in Germany or overseas, with either German or overseas mobile phone providers, can receive texts from the SMS services on gate changes, flight cancellations and delays, provided that the SMS roaming works.
Legal notice
All the information is carefully selected and compiled. Nevertheless - also partly due to SMS as a medium - information may be delayed, incomplete or not transmitted. Lufthansa German Airlines therefore assumes no responsibility for the performance of the service, for access to messages or for how up-to-date, complete or accurate the data in question is. Please make your own enquiries in each case to ascertain whether there is current information available that concerns the service you are using (e.g. flight times).
