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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: +38 044 490 3800
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
10:00 - 15:00
Sunday
10:00 - 15:00
Customer support in Russian and English
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form

- By mail: Worldwide address

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.

by telephone

Hotline: +38044 4962600
Service hours
Monday
06:00 - 17:00
Tuesday
06:00 - 17:00
Wednesday
06:00 - 17:00
Thursday
06:00 - 17:00
Friday
06:00 - 17:00
Saturday
06:30 - 15:00
Sunday
06:30 - 15:00
Holiday
06:30 - 15:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

City
Verl Germany
Zip
D-33409
Address 1

Postfach 12 00

Phone 1
+38 044 4903 802
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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