Fast help with etix®

Should you loose your credit card please contact your respective credit card company to have your card number cancelled. If you have used a credit card in connection with Lufthansa and lost it you can have it cancelled by calling the following number: +49 - 69 667 888 444.

If you have lost your Miles & More card without credit card function please contact the Miles & More Service Team:

Miles & More Service Team

In addition please call the Lufthansa Service number. We will in turn cancel all etix® data saved on this card number.

Lufthansa reservation

A cancelled card can not be used for check-in. In this case please contact one of our Check-in counters. Here you can check in by presenting your passport or ID-card.

Baggage Guide

No matter whether you are travelling with a suitcase or a surfboard - we tell you how to best check in your baggage.

Luggage from Lufthansa WorldShop

Well thought-out solutions for optimum comfort on short and long trips.


Star Alliance