New Contact for Customer Feedback from 1st July 2013
Starting from 1st July 2013, all feedbacks will be handled by our Customer Relation team in Manila - Philippines.
If you choose lufthansa.com as your preferred channel to communicate with us, your message will be directly sent to our team in Manila. If you would like to send via email, kindly send your concern to this email address: firstname.lastname@example.org
We will attend to you soonest!
New safety measures for hand luggage on all departures from or transfers via EU member states
From 6 November 2006, restrictions have been introduced regarding taking liquids into the cabin on all flights originating in or flying via the EU. This includes all German domestic flights.
More information on the new safety measures