Click on ‘My Bookings’
Enter your surname and your booking code
Select the booking you wish to cancel and click the ‘Cancel’ button
Confirm your decision on the following page
If you purchased your ticket online or in a Lufthansa office the refund will happen automatically; you don’t need to take any further action.
If you purchased your ticket in a different office or travel agency, please contact the office that issued your ticket for a refund.