Lufthansa wants to ensure all its clients who make online bookings that we make every effort to maintain customer security and confidentiality of credit card details and personal information.
All information provided to Lufthansa when making a booking on www.lufthansa.com is encrypted and secured by the latest technology.
Lufthansa accepts Visa, Master Card, American Express and Diners credit cards.
For credit card security purposes you are requested to provide the so called Card Verification Value Code (CVV). In case of the American Express card, the security code is the 4-digit number shown above the credit card number on the front of the card.
If you have a Diners Club, MasterCard or Visa card, the security number is the 3-digit number listed on the signature panel on the reverse side of your card.
Please be aware that if you use an American Express card due to American Express company policy currency fluctuation may occur which may result in a higher amount than what we charge you. Please contact American Express directly in that matter.
Please note, that we may ask you to present your credit card that the payment was made with upon check-in in order to issue your boarding pass.
Please also note, that you may be asked to fill in a Credit Card Authorisation form. In this case, kindly fill in the form and fax it back to us. It will also require a copy of your passport or ID. This is to ensure that no third party makes use of your credit card.
In case of enquiries kindly contact us via firstname.lastname@example.org .
We appreciate your cooperation.