Airport facilities at Hong Kong Airport (HKG)

 

Airport facilities at Hong Kong Airport

 
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Airport facilities

Money and communications:
There is a bank, and several bureaux de change counters and ATMs located throughout the terminal. A post office is located in the Departures hall. Free wireless Internet is available throughout the terminals. A Cyber Break Café is located in the northwest concourse and some 170 PowerPhones for Internet access can be found in the terminal and Ground Transportation Centre.

Eating and drinking:
There are more than 150 food and drink outlets, including an Irish pub in the Arrivals hall.

Shopping:
Shops including gift and duty-free are available in both terminals. There is a 24-hour convenience store in the Arrivals hall. A pre-order and pick-up service for duty-free products is available.

Luggage:
Trolleys are available at all passenger drop-off points. A porter service operated by WFS (tel: 2261 2727), which also offers a home baggage pickup and delivery service, (tel: 2122 9813), is available at various points, including outside the Departures hall and the baggage reclaim hall. An excess baggage shipping service is also available at aisle K, before check in (tel: 2769 8681). A left-luggage facility is also available in the Arrivals hall (tel: 2261 0110). Lost and found services are available at the customer service centre, the airport police report centre and via the help phones; there is also a lost and found office on level 6 of the terminal (tel: 2182 2018).

Other facilities:
There is a medical centre on level 6 (tel: 2261 2626) and a pharmacy. The Plaza Shower and Relaxation Lounge on level 7 of the west hall is open 24 hours and provides shower rooms, semi-private napping rooms and a mini salon. There is also an Oriental Massage Centre. Childrens play areas are located near gates 22 and 36, while nursery rooms are located at various points throughout the terminal. A non-denominational prayer room is situated in the check-in hall and is open 24 hours.


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