Manage my bookings
New: rebook flights online
Find out more now
Stornierung und Erstattung
Click on ‘Cancellation’ against the required booking and confirm your choice on the next page. You will now automatically receive a confirmation e-mail, the flight will be cancelled and the amount to be refunded transferred to your account or credited to your credit card.
Detailed information on cancellations
* Award tickets are excluded.
Other booking services
If you are logged in, you can make upgrades to your online booking and receive a summary of all your bookings.