Retro-active mileage credit / ticket copy request



Travel verification for mileage accrual


Passengers can request retro-active mileage credit for one of the following programs:

  • Air Canada Aeroplan
  • United Mileage Plus
  • US Airways Dividend Miles (only for flights flown on/before March 31, 2014)

Simply complete the Travel Verification form.

If you are a Miles & More member, please request retro-active mileage credit online here.


Ticket copy request


Occasionally, our passengers require a ticket copy for a number of reasons, such as:

  • Insurance claims
  • Business travel order
  • Governmental requirements
  • Other

To make a request, please complete and submit the Ticket Copy Request form and Affidavit.

Star Alliance