We have compiled several frequently asked questions and our answers regarding "Baggage" on this page.
| What I should take along on my journey? | In a quiet moment write down your own personal check list that you can go through whenever you pack for your next trip. We recommend a check list for every type of journey you do regularly: Business trips, long distance flights, short breaks etc. |
| How much baggage am I allowed to take free of charge? | Lufthansa transports a certain amount of checked in baggage (free baggage allowance) and hand baggage free of charge. These amounts may vary depending on the route, booking class, Miles & More status etc. You will find more back-ground information on our Free baggage allowance and Carry-on baggage pages. |
| What happens with excess baggage or special baggage? | If you exceed the free baggage allowance or if you take along particularly bulky or damageable baggage (bicycles, surf and snowboards, skis, large musical instruments, wardrobe trunks etc.) you may have to pay an additional fee and register your baggage with us prior to your departure. Please check on our page Excess and special baggage. |
| What may I take on board as carry-on baggage? | Not only the amount but also the contents of your carry-on baggage has to comply with our regulations. Certain things may not by carried in your hand baggage. Further information you may find on our pages regarding Hand baggage and Dangerous goods. |
| How do I transport valuable goods? | All valuable goods like laptops, mobile phones, PDAs, documents, jewellery etc. should be carried in your Hand baggage. |
| Is there anything to look out for when transporting medication? | We have compiled Recommendations for the transport of medications for you. |
| May I take animals on board? | You may only take animals on board under certain conditions. Therefore please check our Regulations and recommendations for the transport of animals. |
| Which items may not be taken on board? | Before driving to the airport please make sure that you have not packed any dangerous goods. You find a check list on our page on Dangerous goods. Please check with your local customs which items you may export from your place of departure and import into the country you are flying to. Find out in particular about the regulations on importing foods of animal origin. |
| What do I have to consider when flying to the USA? | On flights to the USA, the TSA (Transportation Security Administration) may break open suspicious, locked baggage to check its contents. There are special locks available that can only be opened without destroying them by you and TSA staff. TSA baggage information (www.tsa.gov, in English) |
| How should I mark my baggage? | A clearly visible baggage tag or sticker – with your name and, at the very least, your telephone number (ideally your mobile number) on it - should be attached to each piece of baggage that you are checking in. We also recommend that you put a tag or sticker with your name and contact details inside each bag. Suitable tags and stickers can be obtained at the check-in counters free of charge. Please remove all tags from prior journeys as they can easily lead to baggage being misplaced. To avoid mix-ups you should make each of your items of luggage uniquely marked with for example an eye-catching sticker, a striking colour, a special belt etc. |
| What is the latest time to check in my baggage? | That depends on whether you are travelling with etix® - Lufthansa's electronic ticket or with a paper ticket. With etix® you can check in fast and conveniently until just before your flight at one of our Check-in machines - also with baggage that needs to be checked in. Please watch the respective local Check-in deadlines! |
| What should I do if my baggage is lost? | Please report the loss of your baggage immediately at the appropriate counter. If you do not report the loss until later, you will need to prove it retrospectively, which is clearly more complicated. You will find detailed information on this subject on our page Lost or damaged baggage. |
