Thanks to our collaboration with T-Mobile you can enjoy many benefits in addition to a consistently high quality of service: surf the net or your company intranet using high-speed wireless LAN (W-LAN) from wherever in the lounge. Or check your e-mails again shortly before departure, ensuring you have all the latest information about your destination. You can use the Lufthansa home page www.lufthansa.com, including the booking pages, and the Miles & More website at www.miles-and-more.com free of charge. As a Miles & More member you can even use your miles to pay for using the W-LAN service.
Surf wirelessly in Lufthansa lounges worldwide
We already offer you a comprehensive W-LAN service in all Lufthansa lounges in Germany as well as in almost all Lufthansa lounges worldwide. With the introduction of this optimised provision, in future passengers will also have wireless Internet access in Lufthansa lounges in Atlanta, Boston, Milan-Malpensa, Zurich and Dubai. And what’s more they are able to make use of T-Mobile’s W-LAN service in many of the lounges belonging to Lufthansa’s airline partners - especially in the USA.
Lounges with W-LAN Service
At the airport look for this logo which signifies lounges equipped with W-LAN. Or ask one of our employees at the lounge reception desk.
Technical support
The T-Mobile information brochure will tell you how to connect your mobile device (notebook, PDA, etc) with T-Mobile W-LAN. A copy of the brochure is available in every lounge.
T-Mobile W-LAN information brochure (PDF, 274 kB)
T-Mobile W-LAN Quick Reference Guide (PDF, 147 kB)
If you have any technical questions about W-LAN, please call the T-Mobile hotline in Germany on 01 803 - 50 20 00 from a landline or using the T-Mobile speed dial 50 20 00 on a mobile. If you are calling from overseas, please dial +49 - 18 03 - 50 20 00.
Methods of payment for W-LAN services
You can pay for using the T-Mobile W-LAN service in the following ways:
- T-Mobile HotSpot Pass (payment via credit-card/LH Miles & More)
---- 60 min. = 8€ / 2.700 LH miles
---- 30 days = 29€ / 9.900 LH miles
- T-Mobile HotSpot Data Option (for T-Mobile customers)
LH HON circle members and First Class passengers get free access to T-Mobile HotSpot in all LH Lounges. Please ask for your voucher card at the lounge reception desk.
Further details are available at www.t-mobile.de/business/lufthansalounges.
