Up to date travel information

 

Weather disruptions on 22 January 2013

Due to adverse weather conditions there are flight delays and cancellations. Please check your flight status before travelling to the airport. We regret the inconvenience caused by the disruption to your flight(s) and will make every effort to minimise the impact caused to you.

Affected passengers please check the status of your bookings prior to departure at My Bookings. If you are affected, in this instance, by a delay or cancellation we will rebook you onto the next available Lufthansa flight. A refund of your ticket is possible should you decide not to travel. Alternatively, should you wish to rebook at a later date (conditions apply), we will be pleased to do this free of charge.
For re-bookings please contact your travel agency or the Lufthansa Service Centre at:

Reservations UK Freephone 0800 358 0538* or 0871 945 9747
Reservations DE +49 69 86 799 799


Please note, due to increased numbers of calls, longer waiting times might occur when calling the Lufthansa Service Center.

Customer relations can be reached at the following address:

Deutsche Lufthansa AG
Customer Feedback
Postfach 710234
60492 Frankfurt
Germany

We sincerely regret and apologise for any inconvenience that may have been caused as a result of this situation.

Check your flight status here

For a list of all cancelled flights - Click Here


Star Alliance