Local contacts

"Lufthansa remains committed to making every effort in assisting our passengers.
For any problems encountered on our website, our technical support staff is ready to offer personal assistance.
Other staff members are also available to offer support with your individual travel needs."

Please select the appropriate telephone number or link below to contact us:
Baggage Centre
Tel: 0871 945 9124
Calls to 0871 numbers cost 10 pence per minute plus network extras.
Opening hours: daily 24 hours
More information about reporting lost or damaged baggage
Customer relations UK
Lufthansa German Airlines
Customer Feedback
PO Box 710234
60492 Frankfurt
Germany
Fax: +49 (0) 69 86 799 222
More details on what information to include
Flight information / Reservations and Tickets
Tel: 0871 945 9747
Calls to 0871 numbers cost 10 pence per minute plus network extras.
Opening hours: daily 24 hours
Groups department (for 10 passengers or more)
Fax: 020 8750 3545
More contact information
Miles & More customer service
Tel: 0871 945 9737
Calls to 0871 numbers cost 10 pence per minute plus network extras.
Fax: + 49 52 41 80 60200
Opening hours: Mon - Fri 07:30 - 20:00
Technical website support
Tel: 0871 945 9320
Calls to 0871 numbers cost 10 pence per minute plus network extras.
Opening hours: daily (incl. holidays) 07:30 - 20:00