Terms & conditions
The following conditions apply to all group bookings made with Lufthansa and are subject to change at any time without notice.
Minimum group size
10 passengers travelling together from a single origin to a single destination on the same flights.
100% of the group names are due no later than 60 days prior to departure. For specific group types name options may vary.
10% deposit is required one week after full confirmation of the group space, but not less than 50 USD in UAH equivalent per passenger. For the group requested for visits of Global Events deposit may vary from 20 to 30%.
In case the group travel requested later then 6 weeks before the first travel date the deposit should be paID within next 2 days after the confirmation of group reservation. The deposit acts as a fare guarantee.
The deposit is non-refundable.
All group space is subject to availability in the necessary booking class. We cannot be held responsible for waitlisted seats that have not been confirmed to you in writing. If the dates and/or routing changes from the original request, the fare is subject to change as well.
The group must be ticketed no later than 2 weeks prior to departure. Ticketing details are supplied prior to agreed ticketing deadline. If Lufthansa issues the tickets a current ticketing service charge applies.
No exception for calculation and collection of taxes & fees
Economy class tickets are non-refundable. In case of unused ticket the unused refundable taxes and fees can be refunded. In case of unused ticket the unused refundable taxes and fees can be refunded. Full refund permitted before departure in case of rejection of visa. Embassy statement required.
The unused business class tickets can be refunded against fee of 50 USD in UAH equivalent.
Ticket service charge remains non-refundable.
Musical instruments/bulky baggage
Musical instruments/sports equiptment and other bulky baggage should be advised with the intial request and no later than 90 days before departure.
Seating requests must be submitted along with the names. Any changes after that time are only possible at the airport on the day of departure.