Contacts WorldWide - Lufthansa in your area

Do you have a query about your Lufthansa booking? No problem. Simply select the relevant country and you'll find all the information you need at a glance

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Reservation

You have any questions regarding your flight booking? Our reservation team is glad to assist you.

Phone1
+38 (0) 44 490 3800
Email
kyiv@dlh.de
Opening Hours
Monday
00:00 - 24:00
Tuesday
00:00 - 00:00
Wednesday
00:00 - 24:00
Thursday
00:00 - 24:00
Friday
00:00 - 24:00
Saturday
00:00 - 24:00
Sunday
00:00 - 24:00
Holiday
00:00 - 24:00

City Offices

Here you'll find detailed information about our city offices

Kiev

City
Kiev
Zip
01004
Address1

9/2 Velyka Vasylkivska Str.

Address2

Kiev, Ukraine

Phone1
+ 38 044 490 38 00 (Call center - 24 hours service)
Email
kyiv@dlh.de
Opening Hours
Monday
09:00 - 18:00
Tuesday
09:00 - 09:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00

Airport Offices

Our Lufthansa Airport Ticket teams are always at your service. At these ticket counters you can settle any queries, change bookings shortly before departure and buy tickets. You can also collect pre-paid tickets here.

Donetsk

City
Donetsk
Zip
83021
Address1

Donetsk International Airport, 2nd floor Donetsk, Ukraine

Phone1
+38 062 312 80 00 (Call center - 24 hours service)
Email
lufthansa.donetsk@dlh.de
Opening Hours
Monday
09:00 - 17:00
Tuesday
09:00 - 09:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
10:00 - 17:00
Sunday
10:00 - 17:00

Kiev

City
Kiev
Zip
08307
Address1

Boryspil International Airport

Address2

Terminal F, Departure hall

Phone1
+38 044/ 4903800
Email
kyiv@dlh.de

Lviv

City
Lviv
Zip
79040
Address1

Airport, 168 Lyubinska Str. Lviv, Ukraine

Phone1
+38 032 297 61 10 (Call center - 24 hours service)
Opening Hours
Monday
10:00 - 18:00
Tuesday
10:00 - 10:00
Wednesday
10:00 - 18:00
Thursday
10:00 - 18:00
Friday
10:00 - 18:00
Saturday
10:00 - 18:00
Sunday
10:00 - 18:00

Star Alliance