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Business Area replaces Frankfurter lounge during conversion work

29 May 2009

The so-called Business Area between Gates B22 and B24 opened on 21 April in Frankfurt. This separate area of around 800 sq. meters with about 300 seats is replacing, for the time being, the Business Lounge in Departure Area B West, which is closed for five months due to renovation work.

Aside from a big armchair and bistro section, the Business Area also offers workplaces and the whole area is equipped with WLAN.

Two new catering highlights make sure you don't go hungry: a soup counter with a changing offer of freshly prepared varieties and a bread bar with high-quality bread and delicatessen spreads that are individually freshly prepared for all guests.

 
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New Lufthansa lounges in Paris

New Lufthansa lounges in Paris29 May 2009

First and Business Class travelers and status customers can now enjoy the amenities of new Lufthansa lounges at Paris Charles de Gaulle Airport.

Aside from the Senator Lounge which sparkles in our current design, also for the first time a Business Lounge offers space in Paris. Following extensive conversion work, the lounge area now has twice the previous space. A new kitchen and counter concept impresses with an upgraded catering offer and pampers the guests in both the Senator and Business lounges with small culinary delights.Passengers who wish to fresh up can use new washroom sections in the exclusive Senator Lounge design.

Also new is the location of the two lounges, which is now behind the security checkpoints. This means that thanks to shortened distances the customers get to their gate faster and can enjoy their time in their lounge until shortly before departure.

 
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New Senator and Business Lounge in Washington

28 May 2009

Since mid-March, Lufthansa First and Business Class passengers and status customers can for the first time also enjoy an especially comfortable lounge offer in Washington DC.

A Senator Lounge and a Business Lounge there cover a total area of 920 sq. meters on two levels. Both lounges have been fitted and furnished in the current Lufthansa design and enable the passengers to spend their time before departure in a pleasant and relaxed atmosphere. New, elegant design elements such as high tables and curved bistro benches of high-quality leather combine functionality and good taste and contribute to optimal use of space. Modern facilities with WLAN, Internet terminals and variable office areas enable relaxed working.

 
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Traditional German cuisine with an innovative twist

Traditional German cuisine with an innovative twist22 April 2009

Lufthansa passengers will have a chance to savour sophisticated dishes created by star chef Alexander Herrmann

Throughout May and June the new Lufthansa Star Chef Alexander Herrmann will balance tradition and modernity with his special creations for Lufthansa passengers in First and Business Class. For two months, the German TV chef, who has been awarded one Michelin star, will show that traditional German cuisine can be interpreted innovatively. In First Class, starters will include salmon trout with smoked cucumber vinaigrette and sorrel tart. Among the main dishes will be spring chicken with morels, root vegetables and potatoes, served in parchment, followed by chilled Bienenstich (‘bee-sting’ cake) with rhubarb compote. Gourmet delights also await passengers travelling in Business Class, where the menu includes poached marinated king prawns, horseradish chive tartlet and root vegetable vinaigrette or steamed halibut in the style of truite à la meunière with almond butter, summer vegetables and mashed potatoes, followed by woodruff jelly with strawberry lime compote.

Since 1995, Alexander Herrmann’s creative and courageous interpretations of German cuisine have thrilled guests at Herrmann´s Romantik Posthotel and Restaurant in Wirsberg, near Bayreuth, which has been owned by his family since 1869. Alexander Herrmann had his first contact with cooking at an early age in his parents’ restaurant. After attending a hotel school and completing an apprenticeship, he gained practical experience in numerous renowned establishments such as the Scholteshof in Hasselt in Belgium. In 1994, he graduated from cookery school with distinction and was awarded the Master Chef’ Prize by the Bavarian State Government. For several years, Alexander Herrmann has been a celebrity chef and has won over television viewers with his charming, affable manner, his sophisticated culinary creations and, not least, his quick-witted humour.

A culinary journey with the chefs de cuisine from the Ritz-Carlton

From 1 May 2009, an unforgettable gourmet experience awaits Lufthansa passengers, also on flights from the United States to Germany. Until August 2009, First and Business Class passengers can look forward to exclusive menus created by award-winning chefs de cuisine from the Ritz-Carlton hotel chain.

The selected top chefs include Andres Jimenez (Ritz-Carlton Denver), Kaleo Adams (Ritz-Carlton San Francisco), Clayton von Hooijdonk (Ritz-Carlton Boston Common) and Jacques Sorci (Ritz-Carlton New York City, Battery Park). In First Class, dishes will include halibut with a Parmesan crust served with basil risotto in white wine sauce. One of the dishes on the Business Class menu will be spinach gnocchi, garnished with sauteed Cremini mushrooms and pine kernels. Every two months, a new chef will create imaginative menus. Chef de cuisine Andres Jimenez will be the first chef to enchant his guests with his culinary creations.

Since January 2000, Lufthansa has taken its First and Business Class passengers to new culinary heights. Imaginative menus, created by top chefs from all over the world, make a Lufthansa flight a truly heavenly experience. To date, such international celebrities as Harald Wohlfahrt (Baiersbronn), Dieter Müller (Bergisch Gladbach), Frank Zlomke (Paarl, South Africa), Daniel Boulud (New York) and Paul Bocuse (Lyon) have been engaged as Lufthansa “Star Chefs”. In addition, since the beginning of 2005, internationally renowned chefs have created special menus on selected long-haul routes from Germany to reflect the culinary tastes and traditions of the respective destination.

 
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BookaTable: Earn miles at lunch or dinner in Stockholm

BookaTable: Earn miles at lunch or dinner in Stockholm20 April 2009

Telephone reservations are so last year: from now on all Miles & More members can reserve a table at their favourite restaurant in Stockholm conveniently online with the new Miles & More partner BookaTable and earn plenty of award miles at the same time.

Why not check out some amazing restaurants like Berns Asiatiska, Grill, Pontus and of course the Lufthansa favourite with the same name as the bird in our logo - Tranan.

Miles & More members making reservations will receive at least 50 award miles for each guest booked and during special promotions you can even earn up to 350 miles per guest.

To find out more, click here

 
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New flights to Luanda

New flights to Luanda12 April 2009

Lufthansa will start serving Luanda with a second weekly frequency starting 04 June 2009. Details are as following:

NEW LH560 day 4 FRA1930-0355LAD 04JUN-22OCT
NEW LH561 day 5 LAD2025-0450FRA 05JUN-23OCT

 
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The world of Lufthansa in a book

The world of Lufthansa in a book03 April 2009

Discover the world of Lufthansa with our new eBook covering our European network together with new destinations and routes both in Europe and worldwide. Additionally it gives an overview on our hubs of Frankfurt and Munich and other products and services.

Click here to view the eBook

 
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Lufthansa and Brussels Airlines expand partnership

Lufthansa and Brussels Airlines expand partnership24 March 2009

Numerous customer benefits available from the start of the summer schedule

With the introduction of the summer timetable on 29 March 2009, Lufthansa and Brussels Airlines will provide many additional tangible benefits for their joint customers. Besides offering code-share services on cross-border flights between Germany and Belgium and to other destinations in Europe, the two airlines will launch a reciprocal frequent flyer arrangement, allowing members to earn and redeem miles throughout the partner’s network. Moreover, at the start of the summer timetable, Brussels Airlines will move into the same terminal as Lufthansa at Hamburg Airport. From then on, fares offered by both airlines on cross-border flights will be combinable. In other words, passengers in possession of a ticket for a round trip flight between Belgium and Germany will be able to take one flight with Lufthansa and the other with Brussels Airlines. From 29 March, Lufthansa’s and Brussels Airlines’ airport lounges will be open to all passengers travelling Business Class with either carrier. Status customers have enjoyed reciprocal lounge privileges already since February.

Codeshare flights on cross-border routes
From the end of this week, numerous Lufthansa and Brussels Airlines flights will be operated on a codeshare basis under the partner airline’s flight number. Reservations for these flights can be made as of today. In future, Lufthansa and Brussels Airlines passengers will have access to both airlines’ route networks. Initially, this service will apply to flights between Brussels and Frankfurt, Berlin, Hamburg, Hanover, Nuremberg and Stuttgart as well as to selected European destinations. At a later date, it will be extended to other flights, particularly to and from Munich. This agreement will benefit customers of both airlines, as it will provide them with greater choice and flexibility. Passengers will, for example, be able to fly from Berlin to Brussels with Lufthansa and return with Brussels Airlines. The two partner carriers will offer nine flights per day on this route.

Frequent flyer programme partnership
At the start of the summer timetable, the two carriers are launching a frequent flyer programme partnership. Brussels Airlines Privilege members will then be able to earn award and status miles on all flights operated by Lufthansa and also redeem any miles accumulated prior to that date for award tickets on Lufthansa flights. Conversely, Lufthansa Miles & More members will have their account credited with all the premium, status and HON Circle miles earned on flights operated by Brussels Airlines and will also be able to book award flights with Brussels Airlines.

In addition, status customers of both carriers will enjoy additional privileges such as more generous free baggage allowances and preferential baggage claim. Lufthansa status customers flying with Brussels Airlines will also be able to use Brussels Airlines’ Business Class check-in counters. Likewise, Brussels Airlines’ Platinum and Gold passengers will have access to Lufthansa’s First or Business Class check-in counters.

Joint ground operations under one roof
Whenever possible, Lufthansa and Brussels Airlines aim to locate their service desks and check-in areas close to one another at airports. At the start of the summer timetable, Brussels Airlines will therefore move into Terminal 2 at Hamburg Airport, where Lufthansa and other Star Alliance partners are located. At a later date, in line with the Star Alliance’s “Under One Roof” strategy, Brussels Airlines plans to relocate to Terminal 2 at Munich, which is used exclusively by Lufthansa and its Star Alliance partners. These arrangements will eliminate time-consuming journeys between terminals and offer transfer passengers shorter and improved connecting times. The joint ground operations will be clearly visible for passengers at the airport.

Reciprocal lounge privileges
Since mid-February, both airlines have granted their premium customers reciprocal use of the partner’s lounges. Members of Brussels Airlines’ frequent flyer programme Privilege who have attained Platinum status can thus use all Lufthansa Senator and Business Lounges worldwide. Likewise, since February, Lufthansa HON Circle members, Senators and First Class passengers have enjoyed access to Brussels Airlines lounges. In addition, from 29 March, when the summer timetable goes into effect, Business Class passengers flying Brussels Airlines will be able to use all Lufthansa’s Business lounges, while Lufthansa customers will have access to Brussels Airlines’ Business Lounge at Brussels.

In the initial phase, Lufthansa is planning to take a 45 per cent stake in Brussels Airlines. This may be increased to a 100 per cent stake at a later date. The transaction is currently undergoing regulatory review by the EU Commission. Meanwhile, Brussels Airlines is making preparations for its entry into the Star Alliance. Many customer benefits have already been realised as a result of the close partnership between Brussels Airlines and Lufthansa.

 
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New Lufthansa Tower Lounge with panoramic view

New Lufthansa Tower Lounge with panoramic view17 March 2009

Lufthansa guests enjoy unique vista at Frankfurt Airport

Lufthansa First and Business-Class passengers as well as customers with Hon Circle, Senator or frequent traveller status will enjoy a unique perspective at the end of March at Frankfurt airport: It comes on stream with the opening of the new Tower Lounge in Departures area A above gate 65. Aside from the customary amenities, the lounge offers an unusual ambience right beneath the new apron tower, with spacious panoramic windows allowing a spectacular view of the tarmac.

On a floor area of 1,100 square metres, big enough for up to 288 guests, the Tower Lounge is equipped with an array of amenities for guests to enjoy the time at the airport prior to their flight. In a large comfort area, deep leather armchairs invite lounge visitors to sit back and relax with a view of apron traffic through the huge glass façade. Awaiting them at the buffet in the bistro area are drinks and a variety of savoury snacks: a soup of the day, for example, and a choice of warm or cold sandwiches. Guests, who want to get in some work before departure, can retreat to one of the separate workstations. Apart from WLAN access throughout the lounge, the workstations are equipped with complimentary Internet PCs, a fax and copier, credit card payphones and power points to re-charge mobile phones. Five modern and refreshing showers are also available.

The new Lufthansa Tower Lounge replaces the existing Lufthansa Senator and Business Lounges at gate A51.

Lufthansa lounges around the globe

Lufthansa currently operates around 65 lounges with total floor space of more than 28,000 square metres. Depending on their booking class and status, Lufthansa passengers have access to four different lounge types: First-Class, Senator and Business lounges and now the new Welcome Lounge in Frankfurt – all of them pleasant havens to spend the time waiting for their flight, relax in or work. Along with more than 660 lounges operated by Lufthansa’s Star Alliance and cooperation partners, which can be used by Lufthansa guests, Lufthansa offers its premium customers one of the largest lounge networks in the world. In order to expand and enhance its lounge portfolio, the airline is investing around 150 million euros up to 2013 in constructing new lounges or refurbishing existing facilities.

 
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Lufthansa launches new website for A380 fans

Lufthansa launches new website for A380 fans10 March 2009

lufthansa.com/a380 invites visitors to discover more about the airline’s future flagship

Lufthansa’s brand new website is a rich source of information for anyone interested in the Air-bus A380 – the future flagship of the airline’s fleet. Visitors to lufthansa.com/a380 will have an opportunity to find out details about the current status of Lufthansa’s first Airbus A380 and to share in the fascination of flying. Passengers and A380 fans can find out, for example, about the route proving programme, which was conducted exclusively with Lufthansa, as well as about component acceptance tests or the transport of sections across Europe to the final as-sembly facility in Toulouse.

Over the next few months, Lufthansa will add more documentary material to its website. The aim of the online reports will be to show what makes the Lufthansa A380 so special. In addition to articles, the website will include numerous images, video clips and other downloadable material, as well as competitions. Until the planned entry into service of the A380 during the 2010 summer schedule, further details and functions will be gradually added to the web plat-form. Visitors to the website will also find special A380 items from the Lufthansa WorldShop and an integrated press platform with the latest press releases, an image database and other services.

 
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Lufthansa Italia launches domestic routes to Rome, Naples and Bari from Milan Malpensa

Lufthansa Italia launches domestic routes to Rome, Naples and Bari from Milan Malpensa04 March 2009

Successful start for Lufthansa Italia – services extended to meet high demand – fleet expanding to eight Airbus A319s

Within just weeks of its inaugural flight, Lufthansa Italia is expanding its network in response to high demand. From 1 April, the airline will also offer flights on domestic routes from Milan Malpensa to Rome, Naples and Bari. Since the beginning of February, passengers have had a choice of several direct flights per day to Paris and Barcelona. Starting this week, the airline will also fly to Brussels, Budapest, Bucharest and Madrid. From the end of March, Lufthansa Italia will then add another two European destinations – London Heathrow and Lisbon – to its network.

Excellent booking figures prompted Lufthansa Italia to add on more services and expand its original flight offering. From the end of March, daily frequencies to Brussels will therefore be increased from two to three. Passengers will then have a choice of six flights per day from Milan to London Heathrow. From 1 April, three new Italian destinations will be added to the network. Lufthansa Italia will offer four flights per day from Milan Malpensa to Rome, two per day to Naples, and one flight per day to Bari.

“After only four weeks, Lufthansa Italia has established itself successfully in the Italian market. Advance bookings for the coming months have developed so favourably that we are already in a position to expand our services,” said Karl Ulrich Garnadt, Executive Vice President, Lufthansa Passenger Airlines. “The feedback and assessments we have received from customers have been extremely positive. In particular, passengers greatly appreciate the combination of reliability and Italian flair.”

In order to serve the three new Italian destinations, Lufthansa Italia is adding two more Airbus A319s to its fleet. The fleet will thus comprise a total of eight A319s, offering seats in both Economy and Business Class on all routes. Especially on domestic routes in Italy, Lufthansa Italia sets itself apart from the competition, which only offers one travel class on these routes. In addition, on the route to London Heathrow, three of the six daily A319 flights will be operated by British Midland (bmi), in which the Lufthansa Group has a stake. “Despite the scarcity of slots at Heathrow, we will be able to offer our customers an extended, high-frequency service to London on this route, which is particularly important for business travellers,” Karl Ulrich Garnadt explained.

The infrastructure improvements that Lufthansa Italia has undertaken jointly in recent weeks with SEA, the operator of Milan Malpensa Airport, have also been well received by passengers. Dedicated check-in counters, more Quick Check-in terminals, upgraded gate and baggage retrieval areas in the Lufthansa design as well as shorter walking distances from multi-storey car parks provide greater convenience for passengers and speed up their airport experience.

 
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New First Class Lounge with exclusive spa area

New First Class Lounge with exclusive spa area03 March 2009

The ultimate in comfort for Lufthansa passengers at Frankfurt Airport

An oasis of calm and relaxation awaits Lufthansa First Class passengers and members of the HON Circle at the new First Class Lounge in Concourse B at Frankfurt Airport following the opening of an exclusive First Class Spa on the premises. The spa’s extensive bathing area is equipped with six superior-quality shower rooms (two of them with jacuzzis), and – for the first time at a Lufthansa Lounge – two massage rooms. Here, guests can freshen up, unwind, recharge their batteries and also choose from a range of cosmetic treatments and massages.

“Frequent flyers and business travellers are constantly on the go, and so time becomes a precious asset. Far removed from the hustle and bustle of the airport, we offer guests at the new First Class Lounge an opportunity to use the time in hand to relax in an exclusive atmosphere or to work,” says Lufthansa Hub Manager Dr. Karl-Rudolph Rupprecht.

The new lounge in Concourse B, which has a total floor space of 1,220 square metres, can seat more than 100 guests. It also provides all the amenities that form an integral part of the upscale service at Lufthansa’s First Class lounges. A spacious comfort area with relaxing armchairs with a view of the airport apron invites guests to sit back and unwind. Two quiet rooms are available for anyone who would like to withdraw and have a snooze. Enclosed office units equipped with telephones, PCs with Internet access and writing utensils provide an opportunity for guests to work until shortly before their departure. Free WLAN access is also available. Culinary delights are on offer in the restaurant and bistro area, with its excellent choice of menus and drinks. A varying buffet is provided, and meals can also be ordered à la carte. Dishes are freshly prepared in view of the guests. In the bar area, an extensive range of spirits and drinks is offered in an open, relaxed atmosphere. Guests can contact the central Service Desk with any general enquiries, such as rebooking a flight or changing their seat.

A new addition to Lufthansa’s Lounge product is the limousine service for passengers whose flight is departing from Terminal areas A and C – or, in the case of flights to a non-Schengen or non-EU destination, from an apron position. This service was previously only available at the First Class Terminal. Passengers arriving at or transferring from an apron position will also be taken by limousine from their aircraft to the Bus Arrivals point in Terminal B, where they will be met by a Lufthansa staff member and directed to the new lounge.

Lufthansa’s worldwide lounge service
Lufthansa currently operates about 65 lounges worldwide with a total floor space of over 28,000 square metres. Depending on their booking class and status, Lufthansa passengers have access to three different lounges – First Class, Senator and Business – all of which provide a pleasant atmosphere in which to wait for a flight, relax or work. One entirely new facility is the first Lufthansa Welcome Lounge at Frankfurt, Lufthansa’s largest hub. Along with the more than 660 lounges operated by Lufthansa’s Star Alliance and cooperation partners which can be used by Lufthansa passengers, Lufthansa thus offers its premium customers one of the largest lounge networks in the world. Until 2013, Lufthansa will be investing about 150 million euros in constructing new lounges and refurbishing existing ones in order to further expand and enhance its airport lounge facilities for customers.

 
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New service concepts in Business Class

New service concepts in Business Class02 March 2009

New overall concept is based on customer wishes for greater flexibility, choice, exclusivity, peace and quiet.

In March, Lufthansa introduces different concepts in Business Class on long-haul flights in order to provide the traveler with more flexibility in service and more time to rest:

New crockery: The exclusively designed crockery by Rosenthal gives the meals a higher gastronomic quality touch, which promises the passengers excellent enjoyment.

Reworked night concept: The night concept was especially further developed to enable passengers to enjoy faster service and thus longer quiet periods during night flights. On these flights the starter and main dish will in future be offered in one service step, and the cocktail service will be provided only once.

Express Service: With Lufthansa’s Express Service, passengers have the possibility to be served with one complete tray including cheese and praline. In general, passengers have a choice of three cold starters. Aside from one fish and one meat dish, there will also be a comprehensive salad.

 
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