Search results

Here you find the most frequently asked questions and answers for the area inside which you have clicked. Should you not find the suitable reply to your question please search again using your own words.

1.  Where do i find information regarding Lufthansa staff offers?

2.  What is a refund service charge?

3.  What criteria can I use to select a flight?

4.  How do I find the best price?

5.  Why does Lufthansa implement a refund service charge (RSC)?

6.  What is the refund service charge (RSC) in my specific country?

7.  For which type of fares will the refund service charge (RSC) be charged?

8.  Why is the RSC not charged for tickets with a fare value higher than 250 EUR (or equivalent in local currency), even if the costs for these refunds are the same?

9.  Can a fare also be requested by e-mail?

10.  Is my data secure?

11.  Who can I contact if I have any questions regarding technical issues?

12.  Why do I receive a security alert when using SSL-secured (https) web pages?

13.  For some time I have been receiving the same error message. What’s going wrong?

14.  What payment options are available when I book online?

15.  How many people can I book tickets for online?