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Your personal contact with us

by telephone

Lufthansa Service Center
Reservations and Information

Hotline: +7 495 9809999
Service hours
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:30 - 17:00
Sunday
08:30 - 17:00
Moscow time (customer support in Russian and English)
For other countries see contacts worldwide

by email

For written enquiries about past flights, you are also welcome to use our feedback form.

For online booking assistance you may also contact the Lufthansa Technical Support team in Germany.

by telephone

+7 495 937 77 62Hotline: +7 495 937 77 62
Service hours
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:30 - 17:00
Sunday
08:30 - 17:00
Holiday
08:30 - 17:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

Address 1

Postfach 12 00 D-33409 Verl Germany

Phone 1
+7 495 - 98 09 997+7 495 - 98 09 997
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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