Contact us

Contacts worldwide

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Reservation

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Contact Details

Contact Details
Name
Lufthansa Service CenterReservations and Information
Phone 1
+7 495 411 8444
Service hours
Moscow time (customer support in Russian and English)

Service hours

Contact Details
Monday
08:00 - 20:00
Tuesday
08:00 - 20:00
Wednesday
08:00 - 20:00
Thursday
08:00 - 20:00
Friday
08:00 - 20:00
Saturday
08:30 - 17:00
Sunday
08:30 - 17:00
For assistance you may also contact 24 hours Lufthansa Service Center in Germany at +49 69 86 799 799 (Call to German landline network, charges vary by provider.)

Airport Offices

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Moscow

Contact Details
Name
Lufthansa ticket counterБилетная касса Lufthansa
City
Moscow
Zip
142015
Address 1

Airport Domodedovo Moscow Russia

Address 2

Аэропорт Домодедово Москва Россия

Phone 1
+7 495 4118444 (Call Center/ Сервисный центр)
Phone 2
+7 495 3633062 (Lost & Found/ Розыск багажа)
Service hours
Monday
04:00 - 19:00
Tuesday
04:00 - 19:00
Wednesday
04:00 - 19:00
Thursday
04:00 - 19:00
Friday
04:00 - 19:00
Saturday
04:00 - 19:00
Sunday
04:00 - 19:00
Holiday
04:00 - 19:00
Ticket office is open daily during the flight handling. For information and flight reservation please contact Lufthansa Service Center at +7 495 411 8444.

St. Petersburg

Contact Details
Name
Lufthansa Service Counter at Pulkovo
City
St. Petersburg
Zip
196140
Address 1

Пулковское шоссе, д. 41 Pulkovskoye Shosse 41

Phone 1
+7 495 411 8444 (Service Center/Сервисный центр)
Service hours
Additional opening hours: 03:30 - 05:30 am.
Service hours
Monday
11:00 - 17:30
Tuesday
11:00 - 17:30
Wednesday
11:00 - 17:30
Thursday
11:00 - 17:30
Friday
11:00 - 17:30
Saturday
11:00 - 17:30
Sunday
11:00 - 17:30
Holiday
11:00 - 17:30
Service desk does not issue new tickets and fulfills post-servicing only (e.g. rebooking, collecting excess baggage fee etc.). For flight bookings please contact Service Center +7 495 411 8444.