Your contact with us

Contacts worldwide

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Please choose your country

Reservation

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Name
Lufthansa Service CenterReservations and Information
Phone 1
+7 495 9809999
Service hours
Moscow time (customer support in Russian and English)
Service hours
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:30 - 17:00
Sunday
08:30 - 17:00
For online booking assistance you may also contact the Lufthansa Technical Support team in Germany.

Airport Offices

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Moscow

Name
Lufthansa ticket counter at Domodedovo AirportБилетная касса Lufthansa в аэропорту Домодедово
City
Moscow
Zip
142015
Address 1

Airport Domodedovo Moscow Russia

Address 2

Аэропорт Домодедово Москва Россия

Phone 1
+7 495 9809999 (Reservations/ Сервисный центр)
Phone 2
+7 495 3633062 (Lost & Found/ Розыск багажа)
Service hours
Opening hours are valid for Lufthansa ticket counter only. Reservations Call Center opening hours are: 8:00-19:00 Mo. - Fr.; 8:30 - 17:00 Sa.-Su.
Service hours
Monday
04:00 - 19:00
Tuesday
04:00 - 19:00
Wednesday
04:00 - 19:00
Thursday
04:00 - 19:00
Friday
04:00 - 19:00
Saturday
04:00 - 19:00
Sunday
04:00 - 19:00
Holiday
04:00 - 19:00

Moscow

Name
Ticket office in Vnukovo Airport
City
Moscow
Service hours
Ticket office is open daily during the flight handling: 07:00 - 09:30; 16:00 - 19:00

Nizhniy Novgorod

Name
Nizhniy Novgorod Lufthansa Airport Office
City
Nizhniy Novgorod
Zip
603056
Address 1

Intermational Airport Nizhny Novgorod

Address 2

Международный аэропорт Стригино

Phone 1
+7 495 9809999 (Reservations/ Сервисный центр)
Service hours
You can make reservations in our Service center by phone +7 495 9809999 during following hours: Mo.-Fr.: 08:00 - 19:00; Sat.-Sun.: 08:30 - 17:00 (Moscow time)
Service hours
Tuesday
02:30 - 06:30
Thursday
02:30 - 06:30
Saturday
02:30 - 06:30
Sunday
02:30 - 06:30

Samara

Name
Lufthansa Ticket Office
City
Samara
Zip
443025
Address 1

International Airport Kurumotch

Address 2

Международный аэропорт Курумоч

Phone 1
+7 495 9809999 (Reservation/ Сервисный центр)
Fax 1
+7 846 9964319
Service hours
Opening hours are valid for Lufthansa ticket counter only. Reservations Service Center opening hours are: 8:00-19:00 Mo - Fr; 8:30 - 17:00 Sa-Su (Moscow time).
Service hours
Monday
00:30 - 08:00
Wednesday
00:30 - 08:00
Friday
00:30 - 08:00
Sunday
00:30 - 08:00

St. Petersburg

Name
Lufthansa ticket counter at Pulkovo-1
City
St. Petersburg
Zip
196140
Address 1

Пулковское шоссе, д. 41 Pulkovskoye Shosse 41

Phone 1
+7 495 9809999 (Reservations Call Center/Сервисный центр)
Service hours
Additional opening hours: from 3:00 till 6:00 in the morning. In case of any questions about missing baggage, please contact the number which you will find on your lost baggage report confirmation.
Service hours
Monday
12:00 - 19:30
Tuesday
12:00 - 19:30
Wednesday
12:00 - 19:30
Thursday
12:00 - 19:30
Friday
12:00 - 19:30
Saturday
12:00 - 19:30
Sunday
12:00 - 19:30
Holiday
12:00 - 19:30
For bookings please contact our call center line +7 495 9809999 during following hours: Monday - Friday: 08:00 - 19:00; Saturday -Sunday: 08:30 - 17:00.

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