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Your personal contact with us

We always welcome questions and suggestions from our passengers. So that we can answer your question as quickly as possible, please simply use the form and let us know your request!

Customer Relations

Customer Relations

For enquiries about past flights or to provide feedback, you can as well contact us by phone or mail:
Worldwide addresses

Worldwide hotlines

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.