Money and communications:
There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Wireless Internet access is available in the Departures lounges of all terminals.
Eating and drinking:
There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport.
There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions.
Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (020) 8745 7727).
These include a chapel, showers, a visitor centre (tel: (020) 8745 6655) and a health centre (tel: (020) 8745 7047).