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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations, Ticketing and Information

Hotline: +63 2 580 6400
Service hours
Monday-Friday 09:30 - 11:30 and 13:00-17:00<br>Closed on Saturdays, Sundays and public holidays.
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

+63 2 580 6455Hotline: +63 2 580 6455
Service hours
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 22:00
Sunday
09:00 - 22:00
Holiday
09:00 - 22:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

City
Makati City Philippines
Address 1

Mezzanine Level Phinma Plaza 39 Plaza Drive, Rockwell Center

Phone 1
+63-2-580 6400+63-2-580 6400
Fax 1
+63-(0)2-8 98 3525
Service hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Closed Mondays through Fridays between 11:30 and 13:00. Closed on weekends and on holidays.
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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