Overview of Change & Refund Charges

Change Fees

For Booking Classes A / C / D / Z / B / M / U / H / G : Free of Charge


For Booking Classes Q / V / W / S / T / E / L : from NZD 100* (Infants free of charge)


Refund Fees

Before Departure :


For Booking Classes A / B : Free of Charge


For Booking Classes C / D / Z / M / U / H/ G / Q / V / W / S / T / E / L : from NZD 300 (Infants : free of charge)

After Departure:


No refunds



* Fees are subject to exchange rate fluctuations.

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