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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa Reservations

Hotline: +47 22 330 900
Service hours
Monday
08:00 - 18:30
Tuesday
08:00 - 18:30
Wednesday
08:00 - 18:30
Thursday
08:00 - 18:30
Friday
08:00 - 18:30
Saturday
09:00 - 15:30
(customer support in English only)
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

+47 23 50 01 76Hotline: +47 23 50 01 76
Service hours
Monday
08:30 - 18:00
Tuesday
08:30 - 18:00
Wednesday
08:30 - 18:00
Thursday
08:30 - 18:00
Friday
08:30 - 18:00
Saturday
08:30 - 18:00
Sunday
08:30 - 18:00
Holiday
08:30 - 18:00
English speaking support only

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

City
Verl Germany
Zip
D-33409
Address / P.O Box

Postfach 12 00

Phone 1
+47 - 22 - 83 65 69+47 - 22 - 83 65 69
Service hours
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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