We keep you updated with the newest flight information and schedule changes.
Check-In system temporarily unavailable
Due to a temporary outage of the check-in system there might be limited access to the mobile check-in application. Lufthansa asks customers to check-in at the departure airport directly and calculate with some more waiting time.
Lufthansa regretts the inconvenience this might cause.
Passengers may check the status of their flight via the local Lufthansa Call Center (out of Germany Tel 01 805 805 805).
Infection on board highly unlikely
Cabin air filters are as effective as air filters in an operating theatre
The likelihood of becoming infected with the H1N1 flu virus on board a commercial aircraft is extremely low. The cabin is equipped with so-called HEPA (High-Efficiency Particulate Air) filters, which reliably prevent particles larger than 0.5 micrometres from re-entering the air circulation. The degree of separation of these filters, which are replaced at regular intervals, is equivalent to the standard of air filters used in hospital operating theatres.
The vertical air current – from the cabin ceiling to the floor – also meets the medical hygiene requirements of laminar air flow. In addition, there is a very high air exchange rate on board aircraft. On the Airbus A340, for example, the entire volume of air in the cabin is completely replaced every three minutes. The low level of air humidity has the positive side effect that potential pathogens are very quickly inactivated.
In addition to the usual medical equipment on board, Lufthansa carries face masks, disposable gloves, disinfectants and clinical thermometers on all its long-haul flights. Lufthansa also has a detailed emergency plan, which it can activate immediately. As the airline operates a global route network, it has to comply with the national regulations of whichever country it is flying to, and remains in close contact with the respective health authorities. Lufthansa cabin crew and ground staff, in particular, are extremely well informed about hygiene behaviour. Since the first cases of flu were reported, Lufthansa has taken every conceivable precaution to protect its crew, ground staff and passengers as best as possible. Lufthansa’s Medical Service is in constant touch with the relevant medical authorities, ministries and Germany’s Federal Aviation Office (LBA) as well as with the leading authorities worldwide.
Lufthansa lowers fuel surcharge for its flights
Decreased oil prices lead to reduction
As crude oil and kerosene prices have decreased, Lufthansa will further reduce its fuel
surcharge on its flights. The fuel surcharge on domestic German and intra-European
routes will lower by 3 euros to 21 euros per flight segment. On long-haul routes the
corresponding fuel surcharge will be decreased by 10 euros to 82 euros per flight
segment. The reduction will apply to all Lufthansa tickets issued on or after 16 December 2008.
Lufthansa continually monitors oil prices and will make any future adjustments to the fuel
surcharge dependent on further trends in the price of jet fuel.
Lufthansa adjusts fuel surcharge on European and long-haul routes
In recent weeks, crude oil and kerosene prices have continued to rise and have now reached an all-time high. In response to this development, Lufthansa is adjusting its fuel surcharge on all its flights. The fuel surcharge on long-haul routes will be raised by five euros to 82 euros per flight segment. The fuel surcharge on domestic German and intra-European routes will increase by four euros to 21 euros per flight leg. The increases will apply to all Lufthansa tickets issued on or after 14 May 2008.
Lufthansa last increased its fuel surcharge on European flights on 13 March 2008 by three euros to 17 euros. The surcharge on long-haul flights was last raised on 14 November 2007 by ten euros to 77 euros.
Lufthansa continually monitors oil prices and will make any future adjustments to the fuel surcharge dependent on further trends in the price of jet fuel.
Change to new airport in Moscow
Lufthansa flights to Moscow will be landing at Domodedovo Airport (DME).
From 1 April 2008, guests will be able to enjoy improved quality when arriving in and departing from Moscow: Lufthansa is switching from Sheremetyevo Airport (SVO) to Domodedovo (DME).
Domodedovo Airport lies 37 kilometres south-east of Moscow’s city centre. It has good transport connections to the Russian capital with a motorway and a rail link from Paveletski Station.
The modern terminal infrastructure will allow Lufthansa to continue to optimise processes. After the move, most Star Alliance members represented in Moscow (Austrian Airlines, bmi, Singapore Airlines, SWISS and Thai Airways) will be using the same airport. Domodedovo Airport is also used by several Russian airlines, which fly from there to numerous destinations throughout Russia.
Any bookings already made will be modified accordingly.
New safety measures for hand luggage on all departures from or transfers via EU member states
From 6 November 2006, restrictions have been introduced regarding taking liquids into the cabin on all flights originating in or flying via the EU. This includes all German domestic flights.
More information on the new safety measures
Seatbelts must be kept fastened on board
New rules in the interest of passenger safety
In the event of unexpected turbulence, injuries are often the result on board passenger aircraft, whereby this could be prevented in many cases if passengers kept their seatbelts fastened. For that reason, up to now Lufthansa has recommended that passengers keep their seatbelts fastened. In the interest of the safety of its passengers, the airline has now decided to make it generally compulsory to fasten seatbelts.
Passengers will still be allowed to stand up, for example, to stretch their legs or to visit the toilet, unless fasten seatbelt signs are switched on. The new regulation also applies to Lufthansa Regional partners.
Incidentally, the aircraft itself is designed to resist the extra strain resulting from turbulence without any significant damage.
