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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines

Hotline: 09-4610657
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

+27 21 415 6993Hotline: +27 21 415 6993
Service hours
Monday
08:30 - 20:00
Tuesday
08:30 - 20:00
Wednesday
08:30 - 20:00
Thursday
08:30 - 20:00
Friday
08:30 - 20:00
Saturday
08:30 - 20:00
Sunday
08:30 - 20:00
Holiday
08:30 - 20:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

City
Lagos
Address 1

Churchgate Tower, 2nd Floor Plot PC 30, Afribank Street

Address / P.O Box

P.O. Box 2732 Lagos

Phone 1
+234-1-460 62 73+234-1-460 62 73
Phone 2
+234-(0)1-448 09 63+234-(0)1-448 09 63
Fax 1
+234-(0)1-462 24 25
Service hours
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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