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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines

Hotline: +371 6 785 2199
Service hours
Monday
09:00 - 19:30
Tuesday
09:00 - 19:30
Wednesday
09:00 - 19:30
Thursday
09:00 - 19:30
Friday
09:00 - 19:30
Saturday
10:00 - 16:00
(customer support in English)
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

+371 6 785 2199Hotline: +371 6 785 2199
Service hours
Monday
09:30 - 19:00
Tuesday
09:30 - 19:00
Wednesday
09:30 - 19:00
Thursday
09:30 - 19:00
Friday
09:30 - 19:00
Saturday
09:30 - 19:00
Sunday
09:30 - 19:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

(customer support in English)

Miles & More Service Team

Address 1

Postfach 12 00 Verl Germany 33409

Phone 1
+371 6 785 2199+371 6 785 2199
Service hours
Monday
09:00 - 19:30
Tuesday
09:00 - 19:30
Wednesday
09:00 - 19:30
Thursday
09:00 - 19:30
Friday
09:00 - 19:30
Saturday
10:00 - 16:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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