Help & Contact
Search

Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines

Hotline: +965 2224 0160
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Sunday
09:00 - 18:00
Reservations by phone only
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

+27 21 415 6993Hotline: +27 21 415 6993
Service hours
Monday
10:30 - 22:00
Tuesday
10:30 - 22:00
Wednesday
10:30 - 22:00
Thursday
10:30 - 22:00
Friday
10:30 - 22:00
Saturday
10:30 - 22:00
Sunday
10:30 - 22:00
Holiday
10:30 - 22:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles and More Service Team

City
Safat
Zip
13073
Address 1

Panasonic Tower 13073 Safat – Kuwait

Address / P.O Box

P.O. Box : 21291

Phone 1
+965 2224 01 60+965 2224 01 60
Fax 1
+965 2243 10 85
E-Mail
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Sunday
09:00 - 18:00
Office closed on Friday and Saturday.
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


Star Alliance