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Per telefono

Lufthansa Linee Aeree Germaniche

linea diretta: 199 400 044* (from Italy only / solo dall'Italia)
Orari assistenza
24 ore al giorno - customer support solo in inglese o tedesco nelle ore serali e notturne
Contatti nel mondo

Customer Relations

Per richieste scritte relative a precedenti voli o feedback può contattarci nei seguenti modi:

- con il comodo modulo di feedback online

- per posta a: indirizzo internazionale

Per velocizzare l’iter la preghiamo di indicare sempre il suo nome, indirizzo ed eventuale numero di tessera Miles & More o Feedback ID (soltanto in caso di feedback preesistente). Non inserisca i dati della sua carta di credito!

*Da rete fissa tariffa unica per tutta Italia 0,10 Euro/min. (+ IVA), da rete mobile tariffe differenziate a seconda dell'operatore.

per telefono

linea diretta: 199 400 070*
Orari assistenza
lunedì
08:30 - 21:00
martedì
08:30 - 21:00
mercoledì
08:30 - 21:00
giovedì
08:30 - 21:00
venerdì
08:30 - 21:00
sabato
08:30 - 21:00
domenica
08:30 - 21:00

per e-mail

Ha dei suggerimenti o vuole segnalare degli errori in merito al nostro sito web? Al modulo di feedback.

Service Team Miles & More: Italia

Località
Verl
CAP
D-33409
Indirizzo / Casella postale

Postfach 12 00

Telefono 1
199 400 299*
Fax 1
+49 524 - 180 602 00
Orari assistenza
lunedì
08:30 - 21:00
martedì
08:30 - 21:00
mercoledì
08:30 - 21:00
giovedì
08:30 - 21:00
venerdì
08:30 - 21:00
sabato
08:30 - 21:00
domenica
08:30 - 21:00
Da rete fissa tariffa unica per tutta Italia 0,10€/min. (+IVA) Da rete mobile tariffe differenziate a seconda dell'operatore.
 

per e-mail

Per richieste su Miles & More ci scriva. Al modulo di feedback.

 

 

Online booking really is this easy

Start your next journey in a relaxed way from home – it’s very easy with Lufthansa online booking. Search for a suitable flight conveniently on the Internet or on your smartphone and book it straight away. The booking can be revised later at any time.

 
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Lufthansa booking

Lufthansa online booking offers you efficient features in an attractive design, enabling you to book your flight quickly and easily online.

Information about Lufthansa online booking

 

Flight reservation with 48 hr price guarantee

Greater flexibility for planning your trip – reserve the flight you want on current terms and conditions and gain 48 hours thinking time. The price is guaranteed to stay the same.

Flight reservation with price guarantee

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Seat reservation

By the window, by the aisle or with more legroom by the emergency exit – Lufthansa offers you the option of choosing your seat yourself in advance. You can make seat reservations directly whilst booking your flight.

Prices and terms and conditions

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Methods of payment

Book easily and pay securely. When you book a flight with Lufthansa you have several payment options available to you.

Payment methods

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Managing my bookings

You can manage your bookings easily and conveniently online. Find out here which online booking services are available to you with Lufthansa.

Manage my bookings

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Rebook your flights quickly and easily

Should you need to change a flight booking you can do this with Lufthansa online or via your mobile phone. A rebooking is possible up to one hour before your departure.

Rebook flights quickly and easily

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Cancellations and refunds

Travel plans can change. If you want to cancel your flight booking and get a refund for your ticket, you can do so up to 24 hours before departure. There is an online refund feature available for this purpose.

Cancellations and refunds

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Passenger Receipt for passengers with etix®

By entering your booking code and your first and last names, you can call up your Passenger Receipt online and print it out.

Passenger Receipt for passengers with etix®

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Secure Flight

In line with the requirements of the United States Transportation Security Administration (TSA), airlines are compelled to provide certain personal details about their passengers. Look up the most important information about the TSA here.

Secure Flight

Data registration for the USA

Passengers wishing to travel to the USA are asked to provide certain information required by the US authorities in advance. Find out all about the ‘Advance Passenger Information System’ (APIS) here.

Data registration for the USA


Star Alliance