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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: +44 871 945 9747
Service hours
Monday
00:00 - 24:00
Tuesday
00:00 - 24:00
Wednesday
00:00 - 24:00
Thursday
00:00 - 24:00
Friday
00:00 - 24:00
Saturday
00:00 - 24:00
Sunday
00:00 - 24:00
24 hours daily
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form

- By mail: Worldwide address

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.

by telephone

Hotline: +44 - 871 945 9320

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service

City
Verl, Germany
Zip
D-33409
Address / P.O Box

Postfach 12 00

Fax 1
+49 52 41 - 80 60 200

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

On board

First Class

Travelling First Class means always being able to expect the exceptional. We want to do justice to this claim on every flight in Lufthansa First Class.


First Class

Business Class

Wherever your journey takes you: in Lufthansa Business Class you arrive simply feeling more relaxed.


Business Class

Premium Economy Class

In future a new travel experience will be waiting for
you between Business Class and Economy Class
on all long-haul routes: enjoy more comfortable
seating, more service and more extras.

Premium Economy Class

Economy Class

Here you will find information on seat comfort, the entertainment programme, Internet access and food and beverages in Economy Class.

Economy Class

FlyNet® - Internet on board

More than 90% of all Lufthansa long-haul aircraft are already fitted with Lufthansa FlyNet®, the world’s first broadband Internet service on board.

FlyNet® - Internet on board

Work and make phone calls on board

It’s possible to work comfortably on board our long-haul flights thanks to the availability of Sky Phone and power connections for laptops.

Work and make phone calls on board

Entertainment on board

You will be excellently entertained on your Lufthansa long-haul flight. You can choose between the latest films, a variety of audio books and a wide range of music.

Entertainment on board

Food & beverages

We have put together a fine selection of food and beverages for our passengers.



Food & beverages

Well-being on board

Tips for your well-being during the flight: relaxation, sleep, special meals.



Well-being on board

Boeing 747-8

Look forward to the new Jumbo which is only in service worldwide with Lufthansa. On board you can expect the most modern service classes that we have to offer.

Boeing 747-8

A380

The world’s largest and most modern passenger airliner will delight you with its contemporary cabin environment and numerous special features.


A380

Private Jet

Lufthansa offers direct flights, which can be booked at short notice, to more than 1,000 destinations with Lufthansa Private Jet. Fly to your own timetable.


Private Jet

Lufthansa Magazin

Learn more about the contents of the latest issue of our in-flight magazine and about the new, free Lufthansa Magazin iPad app.

Lufthansa Magazin

Doctor on board

If medical assistance is required during a flight, we are helped by doctors who have joined our ‘Doctor on board’ programme.

Doctor on board


Star Alliance