Terms & Conditions for In-flight Duty Free Vouchers


“Lufthansa Summer Surprise in Business Class” Promotion

Promotion Period - Promotion starts on 01July and closes on 15 July 2010.

For the purposes of these Terms and Conditions, the term Lufthansa German Airlines, when used with reference to a legal entity, shall mean Lufthansa German Airlines and include its Affiliates

Lufthansa announces Business Class Promotion during the period starting from 1st July 2010 and valid till 15th July 2010. You will be entitled to In-flight Duty free vouchers (to be used for Inflight shopping only) on every Business Class Return ticket purchased on Lufthansa.com during the promotion period.

Terms and Conditions :

1. Participation in the promotion is purely voluntary.

2. The Maximum Value of In-flight Duty Free Vouchers is limited to EURO 50 per adult ticket and EURO 25 per child ticket and can be exchanged only for items sold on Lufthansa flights.

3. The passenger must comply with all terms and conditions set forth in these official rules and obtaining of the In-flight Duty Free Shopping Voucher is contingent upon fulfilling all such requirements.

4. To avail the benefit of In-flight Duty Free vouchers, fill up the "Online Voucher Request Form" and send an email to esales.delhi@dlh.de with the details of your Ticket number, Telephone no, Filekey/ PNR Number, email id and complete Postal Address including PIN Code as soon as you purchase business class ticket on Lufthansa.com. No vouchers will be sent in case Lufthansa does not receive the "Online Voucher Request Form" with necessary infiormation. By sending the email you agree to be a part of this promotion and agree to accept these Official Rules as specified herein below. In case we do not receive an email from your side we understand that you do not wish to be a part of this promotion and avail the benefits.

5. After verification Lufthansa will dispatch the vouchers at the address given by you. These vouchers can be exchanged for items sold on Lufthansa flights only. These Vouchers are non-refundable, non-extendable, non- negotiable, non-transferable and cannot be en-cashed.

6. The In-flight Duty Free Voucher will be dispatched through courier within 96 hours of the receipt of the email. A minimum time frame of 96 hours is required to ensure that the Inflight Duty Free Shopping Vouchers can be delivered.

7. In case you do not receive the courier we shall not be liable and shall not be under any obligation to replace the voucher, or make any kind of payment in lieu of the voucher. Lufthansa cannot be held liable in case of delayed delivery of the voucher including arising due to incorrect/ incomplete address details or Force Majeure.

8. Each Participant must ensure that his/her participation in the Promotion is lawful and is in accordance with the applicable laws.

9. Only Residents & Citizens of India booking for a journey originating in India are eligible for this Promotion.Inflight Duty Free Vouchers would not be issued for Travel entirely within Europe or travel entirely on Partner Airlines. The Vouchers can be used only on Lufthansa Operated Inter-continental flights.

10. This promotion is not applicable on any kind of discounted/ rebated or any other kind of promotional offer.

11. In case this Lufthansa ticket is put in for a refund, the In-flight Duty Free Voucher become invalid and must therefore be returned to us at :

Lufthansa German Airlines
Regional Office India/South Asia
12th Floor, Building 10-B
DLF-Cyber City , Phase –II,
Gurgaon 122002

12. The voucher will be valid till 31, December, 2010 after which it will expire automatically. An extension of validity of the same will not be possible. Please refer to the terms and conditions of the Inflight Duty Free Vouchers for details.

13. There is no cash refund possible from the value of In-flight Duty Free voucher and no credit can be given for unused amounts. However it can be used as a partial payment for items exceeding the voucher value. Eg If the value of the item purchased against Duty Free is higher than the value of Voucher, the balance amounts needs to be borne by the voucher bearer. Similarly if the value of the item purchased is lower than the value if the Voucher, there will be no refund applicable.

14. We reserve the right to extend, cancel, discontinue, withdraw, change, alter or modify the terms and conditions of this promotion, at our sole discretion, without any notice at any time during the validity of the promotion. We are under no obligation to notify such, cancellation, discontinuation, withdrawal, change, alteration or modification or give any reason for the same. Our decisions regarding this promotion, will be final and binding. No correspondence shall be entertained in this regard.

15. We shall not be responsible for any cost, expense or other liability whatsoever in relation to, arising from or connected with the voucher nor for any injury, loss, damage or consequence whatsoever suffered or incurred by a voucher bearer and arising from or in relation to the In-flight Duty free vouchers or the items purchased from the Duty Free.

16. Lufthansa German Airlines does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the Participants or furnish reasons for inclusion and, or, exclusion of the Participant at any stage of the Promotion.

17. All applicable taxes, including but not limited to, income (withholding) tax, TDS, gift tax, and any other statutory levy, as may be applicable from time to time in relation to the In-flight Duty free voucher, will have to be paid by the voucher bearer. The voucher bearer is solely responsible for any other expense related to the acceptance and use of this offer and we shall not in any manner be liable or responsible for it.

18. Any decision taken by the ‘Promotion Administrator’ shall be final and binding and not subject to any dispute or challenge.

19. In the event of any dispute or differences in respect of the promotion, our decision shall be final and binding on all concerned.

20. All disputes under the promotion shall be governed by laws of India and subject to the exclusive jurisdiction of the competent courts/tribunals of Gurgaon.

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