Accessibility features at London Heathrow Airport (LHR)


Accessibility features at London Heathrow Airport


Accessibility features

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (020) 8745 7495). Detailed access information is also available on the airports website. There is a Minicom information line for the hard of hearing (tel: (020) 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (020) 8745 6011/5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (020) 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.


Star Alliance