The transport of animals

If you want to take your pet with you when you go away, may we recommend that you read the following pages on which we have summarised all the important information about the carriage of animals.

Depending on their weight and size, animals are transported either in the passenger cabin or in the aircraft’s cargo hold, where, of course, the appropriate animal protection regulations must be observed, along with the import and export regulations of the countries concerned. Special transport regulations also apply to certain breeds of dogs.

If you wish to take an animal on your Lufthansa flight, please notify us when you book — and certainly no later than 24 hours before your departure date — by phone or by contacting our Lufthansa Airport Ticket Teams in person.

Because of limited capacities and differing rules from partner airlines, carriage of an animal cannot be guaranteed in every case. Please telephone in advance to confirm whether this service is available on your flight.

For registrations and queries please call customer services on:
+49 (0) 1 805-805 805*

*€0.14 per min. from the German landline network; max. €0.42 per min. for calls from a German mobile phone network.

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