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Online Check-in

Identification

Online Check-in

Online Check-in Help
Your alphanumeric booking code consists of five or six digits. You can find it on your booking confirmation. First and last name have to be entered as booked.

 
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Check in online here (for flights from Switzerland and Scandinavia too)

From as early as 23 hours before departure you can check in here, reserve your seat and conveniently print out your online boarding pass - at home or in the office, for yourself and any passengers travelling with you who are aged two or older.

You can use Lufthansa’s online check-in for flights operated by:

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  • Lufthansa, Austrian, bmi and LOT, provided you are NOT departing from an airport in Denmark (except from Billund), Norway, Sweden or Switzerland;
  • SAS, SWISS, Luxair, Adria Airways, Croatia Airlines or Spanair, provided you are departing from a German airport;
  • TAP Air Portugal, provided you are departing from Germany or from London Heathrow;
 

Online check-in for flights from Switzerland, Scandinavia or with Brussels Airlines:

For Lufthansa and SWISS flights departing from Switzerland, please use the online check-in service from SWISS.

For Lufthansa and SAS flights, departing from Denmark (except Billund), Norway or Sweden, please use the online check-in service from SAS.

For Brussels Airlines flights from Berlin-Tegel please use the online check-in service from Brussels Airlines.

More information on requirements and seat selection

 
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News about online check-in

Since 7 October we have also been offering the online boarding pass service from Bari and Nizhny Novgorod.

Since 18 August we have also been offering our online boarding pass service from Caracas, Lviv and Perm.

 
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How to obtain your online boarding pass

After choosing your seat, simply click on ‘Print out boarding pass’. To get the best possible image for your boarding pass print-out, you should disable your Pop-up Blocker. You can use your normal, commercially available printer paper to print out your online boarding pass. If you are unable to print out your online boarding pass or you have forgotten or lost your printed online boarding pass, with online check-in you can log in again and arrange for a new print out.

 
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Other boarding passes

Mobile boarding pass

For flights within Germany, as well as those from Germany to elsewhere in Europe, the innovative mobile boarding pass can be sent on request to your Internet-enabled mobile phone by e-mail or SMS link. When you have chosen your seat at the end of the online check-in process, simply select the option ‘mobile boarding pass’ and enter either your mobile phone number or your e-mail address.

Click here for more information on the mobile boarding pass

Check-in machines

In addition, you can obtain your boarding pass at the airport from one of the check-in machines or from a Lufthansa counter.

Click here for more information on check-in machines

Please be aware of the published check-in deadlines, by which you must be in possession of your boarding pass and have checked in your baggage. These deadlines vary from airport to airport.

 
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Quick boarding - even with bags

With your mobile or online boarding pass you can save valuable time: if you are travelling with hand luggage only, you can proceed directly to security and then to your gate. Additional luggage can simply be checked in on the way to your flight at one of the designated Lufthansa baggage drop-off counters.

More information on quick boarding

 
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Changing a flight after you’ve checked in

With an online boarding pass you can, if you wish, change your seat or - depending on the fare booked - the departure time of a flight for which you have already checked in. To do so, use the check-in machine at the airport: simply place the barcode of your boarding pass on the machine’s scanner and follow the on-screen instructions.

 
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Advice on printing out the online boarding pass

To get the best possible image for your boarding pass print-out, you should disable your Pop-up Blocker.

More information on deactivating the Pop-up Blocker

 
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Advice on passengers’ rights under EU legislation (EC Regulation No 261/2004)

If you are denied boarding or if your flight is cancelled or delayed by two hours or more, please ask at the ticket desk or at the gate for written information about your rights and in particular about compensation and assistance.