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Warning of phishing e-mail

A phishing e-mail is currently circulating. The text of this fraudulent e-mail refers to the introduction of an additional security level to prevent identity theft. Recipients are requested to click on a link and enter their e-mail address and password.

This e-mail is not trustworthy and has not been sent by Lufthansa or Miles & More. Please do not disclose any personal details if you receive it.

 
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Airport renovation in Hanover: Lufthansa from 22 October 2013 in Terminal C

The terminal A at the airport in Hanover is closed for renovation and modernization work from 22 October 2013 to July 2014. During this time the Lufthansa check-in counters are in Terminal C.

 
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Is your booking up to date?

We will do our outmost to get you to your destination reliably and ontime. Should irregularities still occur we will try to notify you as early as possible about any flight changes.

Please inform yourself about the flight status always before departure.

Advance notification
So we can inform you via text message or email in advance, kindly provide your current email address and mobile phone number up to 23 hours before scheduled departure time in your reservation details.

You can review and modify your contact details under My Bookings.

In addition automatic status changes can be received via Facebook or Twitter. Kindly register on the flight details page for these services.

 
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New EU requirement concerning passport validity for non-EU citizens

Since 19 July 2013 non-EU citizens entering the Schengen Area must carry a passport with them which will be valid for at least three months after the date they leave the Schengen Area. This applies to entry to the Schengen area by non-EU citizens, with the exception of citizens from Andorra, Monaco, San Marino, Iceland, Liechtenstein, Norway and Switzerland.

 
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Secure Flight

For flights to the USA additional personal information musst be provided under the Secure Flight Program of the US Transportation Security Administration (TSA). This regulation also applies to overflights of US territory, i.e. flights from/to, for example, Canada, Mexico and other Central-American countries, which are scheduled to fly into US airspace.


Secure Flight

 
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Regulations for visa-free entry to the USA

For travel in the USA it is mandatory to register online. In addition airlines are required to carry out ESTA checks: the transport of passengers wishing to enter the USA without a visa under the Visa Waiver Program will be prohibited if passengers have not received an electronic entry permit in advance from the US authorities. Online registration is through the Electronic System for Travel Authorization - known as "ESTA" for short. Please note that without a visa or ESTA registration you will no longer be able to board your flight to the USA.
To ESTA registration