Checking in at the airport
Requirements for checking in at a check-in machine
- You may check in with your Miles & More card, customer card or credit card. Please insert these as usual in the machines. Thanks to the RFID technology in the card reader of the new machines, all you need to do to start the check-in process is to hold your Miles & More credit card or a Mastercard with PayPass function up to the machine. If you don’t have a Miles & More card or a Mastercard with PayPass function, please insert your credit card in the machine as usual.
- Simply place your machine-readable ID card or passport on the check-in machine’s scanner. Then enter the flight number, destination or booking reference for your flight.
- Touch the screen and enter your last name and the booking reference for your flight. You will find this on your booking confirmation, on your online passenger receipt or in your profile on lufthansa.com under "my bookings".
Exception: at the present time it is not possible for passengers travelling with pets to check in at the check-in machines.
Check-in methods and Check-in deadlines
Information on different ways to check in
Checking in at a check-in machine even with baggage
Checking in with baggage check-in at the baggage drop-off counter
Don’t wait in a long queue at the desk, simply check in at one of the Lufthansa check-in machines as usual. Once the check-in process is completed, you will see displayed on the screen the number of the baggage drop-off counter at which you can hand in your baggage without a long wait. A Lufthansa employee will take your bags, attach the luggage tags and deal with anything further.
Do you have questions about checking in? We have compiled some helpful information for you.
Tips for Check-in
Register passport information at the check-in machine yourself
More information about registering passport information