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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: +49 69 86 799 799*
Service hours
Monday
00:00 - 24:00
Tuesday
00:00 - 24:00
Wednesday
00:00 - 24:00
Thursday
00:00 - 24:00
Friday
00:00 - 24:00
Saturday
00:00 - 24:00
Sunday
00:00 - 24:00
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways: 

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

*Call to German landline network, charges vary by provider.

by telephone

+49 69 86 799 699Hotline: +49 69 86 799 699
Service hours
Monday
07:30 - 22:00
Tuesday
07:30 - 22:00
Wednesday
07:30 - 22:00
Thursday
07:30 - 22:00
Friday
07:30 - 22:00
Saturday
10:30 - 19:00
Sunday
10:30 - 19:00
Holiday
10:30 - 19:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

City
Verl Germany
Zip
33409
Address / P.O Box

Postfach 12 00

Phone 1
+49 69 - 209 777 777+49 69 - 209 777 777
Fax 1
+49 5241 - 80 60 200
Service hours
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

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Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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