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Here you find the most frequently asked questions and answers for the area inside which you have clicked. Should you not find the suitable reply to your question please search again using your own words.

1.  What can be found behind the navigation tab „Holiday Offers“?

2.  What kind of travel products can be booked via the DERTOUR cooperation site?

3.  How will I obtain my travel documents, after I have booked any kind of travel product on the DERTOUR cooperation site?

4.  Whom may I contact, in case of any kind of question or problem during the booking process on the DERTOUR cooperation site?

5.  Whom may I contact in case of questions regarding the airport transfer or in case of problems during booking an airport transfer?

6.  What happens to my award miles should the Miles & More credit card for those resident in Germany be terminated?

7.  How much do Lufthansa Miles & More Credit Cards cost?

8.  I have a Lufthansa Miles & More credit card. How much do additional services cost?

9.  Which Lufthansa Miles & More credit card is the right one for me?

10.  I have a Lufthansa Miles & More credit card. What are partner cards?

11.  Where, in addition to my Lufthansa Miles & More credit card, can I order a partner card?

12.  Why must I agree to a personal data check prior to having a Lufthansa Miles & More credit card issued?

13.  Which services does the Miles & More credit card offer those travelling to locations abroad?

14.  Where can I receive extensive information on the Lufthansa Miles & More card?

15.  I have lost my Lufthansa Miles & More credit card? What should I do now?