Flight operations to the Ukrainian destinations Kiev, Lviv, and Odessa continue according to schedule.
Passengers are kindly requested to check the status of their flight prior to departure.
Affected passengers can refund or rebook their flight free of charge. If your flight has been cancelled and you would like to rebook or refund your ticket, please contact our Service Center on +49 69-86-799-799* or via one of our local phone numbers.
* Calls from German landlines at local rates, call charges from German mobile networks may vary dependent upon the provider
Please inform yourself about the flight status always before departure.
So we can inform you via text message or email in advance, kindly provide your current email address and mobile phone number up to 23 hours before scheduled departure time in your reservation details.
You can review and modify your contact details under My Bookings.
In addition automatic status changes can be received via Facebook or Twitter. Kindly register on the flight details page for these services.
To ESTA registration