New First Class check-in lobby at Terminal 1, London Heathrow
On 16 June 2009 a new First Class check-in lobby opened, The lobby, which will be shared with Star Alliance partners Austrian Airlines, TAP Portugal, Croatia Airlines and LOT Polish Airlines, will offer customers exclusive service and short routes to the aircraft.
Customers can check in conveniently at one of four First Class counters and then use the direct access from the lobby to the Fast Lane at the security control. In addition, if you wish to enjoy a few valuable moments of peace and quiet before your departure, the lobby has an elegant waiting area.
On 16 June 2009 Lufthansa moved its operations from Terminal 2 at London Heathrow to Terminal 1. Terminal 2 is to close for major refurbishment later this year. Terminal 1 is a much brighter, more spacious environment with world-class shopping and restaurant facilities. Lufthansa check-in will be in the newly refurbished Zone K. This check-in area is designed to be more efficient and less congested which helps travellers to reach their gates faster. Customers will also enjoy shorter walking distances from kerbside to the Lufthansa check-in Zone K and on to the improved departure gate area. 17 check-in desks, 6 bag drops and 12 Lufthansa check-in machines in Zone K all serve to help speed the overall check-in process.
In addition, a premium check-in area as well as a fast track service is available to all passengers travelling in Business Class and to all Lufthansa status card customers.
Click here for more information
Lufthansa increases its frequency from Guangzhou to Europe to five weekly flights
With the new summer timetable starting on the 29th of March 2009, Lufthansa increases its frequency from Guangzhou to Europe to five weekly flights.
New safety measures for hand luggage on all departures from or transfers via EU member states
From 6 November 2006, restrictions have been introduced regarding taking liquids into the cabin on all flights originating in or flying via the EU. This includes all German domestic flights.
More information on the new safety measures
Lufthansa recommends keeping the seatbelt fastened
New rules in the interest of passenger safety.
In the event of unexpected turbulence, injuries are often the result on board passenger aircraft, whereby this could be prevented in many cases if passengers kept their seatbelts fastened. For that reason, up to now Lufthansa has recommended that passengers keep their seatbelts fastened. In the interest of the safety of its passengers, the airline has now decided to make it generally compulsory to fasten seatbelts. Passengers will still be allowed to stand up, for example, to stretch their legs or to visit the toilet, unless fasten seatbelt signs are switched on. The new regulation also applies to Lufthansa Regional partners. Incidentally, the aircraft itself is designed to resist the extra strain resulting from turbulence without any significant damage.
