Travelling with allergies

 

Allergies or food intolerances have a wide variety of causes. These cannot be completely eliminated even on board an aircraft.

The air in aircraft cabins is recirculated (max. 40-50%) through what are known as HEPA filters (High Efficiency Particulate Air filters) and augmented with air from outside the aircraft. The minimum amount of fresh air and the pore diameter of the filters are stipulated in the permit requirements of the aircraft models. Those passengers who are allergic to cat hairs and house dust will therefore experience some relief.

Important information about peanut allergies

In general Lufthansa does not serve peanuts on its flights. However, we cannot guarantee that our aircraft and the food served on board are completely free of peanuts or peanut products or that passengers do not bring products containing peanuts on board with them. The same also applies to other foodstuffs that may cause an allergic reaction.

In the case of a food intolerance or a severe allergic reaction (anaphylactic shock) on board, our medically trained personnel have access at all times to medicines for emergency medical care. Furthermore, there is a 24-hour hotline on all Lufthansa long-haul flights which can be used to contact a doctor.

Applying medicine by means of an EpiPen™

Basically Lufthansa recommends that passengers who have allergies or food intolerances always carry their medication with them in their hand luggage. In the event of an emergency, our flight crew cannot apply medication by means of an EpiPen™ (epinephrine) auto-injector. Children and teenagers who carry an EpiPen™ (epinephrine) auto-injector with them can only fly on board Lufthansa aircraft if accompanied by someone who can be trusted to administer this.

If you still have queries about your flight in relation to allergies, please contact the Lufthansa Medical Operation Centre before starting your journey:

Tel.: +49 (0)69 – 696-55077

Email: medicaloperation@dlh.de

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