Your contact with us

Contacts worldwide

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Reservation

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Name
Customer Service and Support Center: Reservations and Information
Phone 1
+4008 868 868
Phone 2
+86 21 5352 4999 (Shanghai), +86 10 6468 8838 (Beijing)
Service hours
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00
Closed for public access, ticketing counter is only located at Beijing and Shanghai Pudong International Airport.

City Offices

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Beijing

Name
Beijing Lufthansa Center
City
Beijing
Zip
100016
Address 1

50 Liangmaqiao Road, Beijing Lufthansa Center S101 北京朝阳区亮马桥路50号燕莎中心写字楼S101

Phone 1
010 6468 8838
Fax 1
010 6465 3223
Service hours
Closed for public access; Ticket counter is only located in Beijing Internationa Airport.
Service hours
Monday
13:00 - 17:00
Tuesday
13:00 - 17:00
Wednesday
13:00 - 17:00
Thursday
13:00 - 17:00
Friday
13:00 - 17:00

Nanjing

Name
Lufthansa German Airlines Nanjing Office
City
Nanjing
Zip
210005
Address 1

Room 951 Jinling Hotel World Trade Center 2 Hanzhong Road, 210005, Nanjing 南京市汉中路2号金陵饭店世贸中心951室

Phone 1
4008 868 868
Fax 1
025 8472 2624
Service hours
Nanjing Downtown office is only a sales office, ticketing service is provided by Nanjing Airport Office.
Service hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00

Shanghai

Name
Shanghai City Office
City
Shanghai
Zip
200001
Address 1

8th Floor, Henderson Metropolitan, 300 Nanjing Road East, Huangpu District, Shanghai. 上海市黄浦区南京东路300号名人商业大厦8楼

Phone 1
021 5352 4999
Fax 1
021 6340 6899
Service hours
Closed for public access, ticketing counter is only located at Pudong International Airport.
Service hours
Monday
13:00 - 17:00
Tuesday
13:00 - 17:00
Wednesday
13:00 - 17:00
Thursday
13:00 - 17:00
Friday
13:00 - 17:00

Airport Offices

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Beijing

Name
Lufthansa Beijing airport office Beijing International Airport
City
Beijing
Zip
100621
Address 1

C5S048 Terminal 3. C5S048 客运航站楼3

Address 2

Beijing Capital International Airport 北京首都国际机场

Address / P.O Box

China 中国

Phone 1
010 6459 8866
Fax 1
010 6459 0033
Service hours
check-in open 3 hours before flight departure

Nanjing

Name
Lukou international airportNanjing
City
Nanjing
Zip
210029
Address 1

Room 417,4th floor,Passenger terminal, Nanjing Lukou International Airport. 南京禄口国际机场机场候机楼4层417室.

Address 2

中国江苏省

Phone 1
025 5248 8118
Phone 2
025 5248 8150
Service hours
Monday
10:00 - 16:00
Tuesday
10:00 - 16:00
Wednesday
10:00 - 16:00
Thursday
10:00 - 16:00
Friday
10:00 - 16:00
Sunday
08:30 - 16:30

Qingdao

Name
Lufthansa Ticket Counter QingdaoQingdao Liuting International Airport
City
Qingdao
Zip
266108
Address 1

R1131, Passenger Terminal, Qingdao Liuting International Airport, 99 Minhang Road, Chengyang District

Phone 1
+86 532 8378 7788
Service hours
Tuesday
13:30 - 18:30
Wednesday
13:30 - 18:00
Thursday
13:30 - 18:30
Friday
13:30 - 18:00
Saturday
13:30 - 18:30

Shanghai

Name
Lufthansa Airport OfficeShanghai Pudong International Airport
City
Shanghai
Address 1

2-B11-Room 319, Check in Row C(North). 2-B11-319室, 办票C区域(北面)

Address 2

3rd floor Passenger Departure Hall, Terminal 2. 3楼客运出发大厅, 2号航站楼

Phone 1
021 6834 5588
Service hours
Monday
08:30 - 00:30
Tuesday
08:30 - 00:30
Wednesday
08:30 - 00:30
Thursday
08:30 - 00:30
Friday
08:30 - 00:30
Saturday
08:30 - 00:30
Sunday
08:30 - 00:30
Ticket counter opens 3 hours before flight departure

Shenyang

Name
Lufthansa Ticket Counter Shenyang
City
Shenyang
Zip
110169
Address 1

Room C3173, Departure Level, Terminal 3, Shenyang Taoxian International Airport 中国辽宁省沈阳桃仙国际机场 T3航站楼出发大厅 C3173室

Phone 1
+86 24 3192 9712 / 3192 9713
Fax 1
+86 24 3192 9714
Service hours
Monday
14:00 - 17:00
Tuesday
16:00 - 20:00
Wednesday
14:00 - 17:00
Thursday
16:00 - 20:00
Friday
14:00 - 17:00
Saturday
16:00 - 20:00

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