General conditions of carriage of the Lufthansa Group airlines

For flights with the Lufthansa airline code (‘LH’), Lufthansa is the contracting party and the General Conditions of Carriage (Passenger and Baggage) (ABB) of Lufthansa German Airlines apply.

For flights with the SWISS airline code (‘LX’), SWISS is the contracting party and the General Conditions of Carriage (Passenger and Baggage) (ABB) of Swiss International Air Lines AG apply.

For flights with the Austrian airline code (‘OS’), Austrian Airlines is the contracting party and the General Conditions of Carriage (Passenger and Baggage) (ABB) of Austrian Airlines AG apply.

For flights with the Germanwings airline code (‘4U’), Eurowings is the contracting party and the General Conditions of Carriage (Passenger and Baggage) (ABB) of Eurowings GmbH apply.

Eurowings is your contractual partner for flights with the Eurowings airline code (‘EW’) and the General Conditions of Carriage (GCC) of Eurowings GmbH apply.

For bus services with Lufthansa numbers the following conditions of carriage apply (PDF download).

For flights with any other than the mentioned airlines, the General Conditions of Carriage of the respective airline apply.