There are two login options available in order to use the online services of Miles & More and Lufthansa:
- Login with Miles & More card number and PIN
- Login with personal user name and password
Login to your personal user profile with either Miles & More card number/PIN or user name/password. Please note that you cannot combine your user name with your Miles & More PIN.
Login with Miles & More card number and PIN
1. Enter Miles & More card number
This number is printed on your Miles & More card. You cannot login with the card number of a temporary paper Miles & More card.
2. Enter 5-digit Miles & More PIN
You received your five-digit Miles & More PIN together with your Miles & More card. If you would like to change or apply for your PIN please click www.miles-and-more.com/pincode.
Login with user name and password
1. Enter user name
2. Enter password
You defined your user name and password when you first registered for our online services.
Creating your own user name and password:
If you already are a Miles & More member but do not yet have a user name you may add one to your personal data at any time.
At "My Account > My Profile" please click the link "Personal Details". Simply enter your chosen user name and password. Please state that you are already a Miles & More member by entering your Miles & More card number and your Miles & More PIN in the "Miles & More" section.
Your personal profile will be updated with the new data by clicking the button "Save changes now".
Have you forgotten your password or misplaced your
Miles & More PIN?
You cannot remember your password?
If you would like to change or apply for your personal password, just click here or contact our technical support at + 49 - 1 80 - 33 36 633 (€0.09/min from the Deutsche Telekom landline network; call charges may vary dependent upon network operator or mobile network provider).
Have you forgotten your Miles & More PIN?
If you would like to change or apply for your PIN please click www.miles-and-more.com/pincode.