We keep you updated with the newest flight information and schedule changes.
Check-In system temporarily unavailable
Due to a temporary outage of the check-in system there might be limited access to the mobile check-in application. Lufthansa asks customers to check-in at the departure airport directly and calculate with some more waiting time.
Lufthansa regretts the inconvenience this might cause.
Passengers may check the status of their flight via the local Lufthansa Call Center (out of Germany Tel 01 805 805 805).
Lufthansa and Brussels Airlines launch joint flights on routes to Africa
Codesharing on services to Entebbe and Libreville
Lufthansa and Brussels are now offering codeshare flights on selected long-haul routes as part of their agreement to expand their cooperation and open up their networks to each
other’s passengers. The first jointly operated long-haul services are Brussels Airlines flights from Brussels to Entebbe, Uganda and the new Lufthansa connection from Frankfurt to Libreville, Gabon. Flights on both theses routes can be booked with immediate effect under the partner’s flight number. Lufthansa passengers can thus fly to Entebbe via Brussels under a Lufthansa flight number. Lufthansa does not operate its own flights to this destination in
Uganda. Likewise, Brussels Airlines passengers can fly to Libreville, the capital of Gabon, from Brussels via Frankfurt.
Lufthansa and Brussels Airlines will gradually offer more long-haul flights to Africa on a codeshare basis. In the long term, Lufthansa passengers will have a much wider choice of
destinations in Africa, as Lufthansa plans to add further codeshare routes with Brussels Airlines to its network. Lufthansa and Brussels Airlines already operate codeshare flights on all cross-border routes between Germany and Belgium as well as on selected routes in Europe.
More information.
Infection on board highly unlikely
Cabin air filters are as effective as air filters in an operating theatre
The likelihood of becoming infected with the H1N1 flu virus on board a commercial aircraft is extremely low. The cabin is equipped with so-called HEPA (High-Efficiency Particulate Air) filters, which reliably prevent particles larger than 0.5 micrometres from re-entering the air circulation. The degree of separation of these filters, which are replaced at regular intervals, is equivalent to the standard of air filters used in hospital operating theatres.
The vertical air current – from the cabin ceiling to the floor – also meets the medical hygiene requirements of laminar air flow. In addition, there is a very high air exchange rate on board aircraft. On the Airbus A340, for example, the entire volume of air in the cabin is completely replaced every three minutes. The low level of air humidity has the positive side effect that potential pathogens are very quickly inactivated.
In addition to the usual medical equipment on board, Lufthansa carries face masks, disposable gloves, disinfectants and clinical thermometers on all its long-haul flights. Lufthansa also has a detailed emergency plan, which it can activate immediately. As the airline operates a global route network, it has to comply with the national regulations of whichever country it is flying to, and remains in close contact with the respective health authorities. Lufthansa cabin crew and ground staff, in particular, are extremely well informed about hygiene behaviour. Since the first cases of flu were reported, Lufthansa has taken every conceivable precaution to protect its crew, ground staff and passengers as best as possible. Lufthansa’s Medical Service is in constant touch with the relevant medical authorities, ministries and Germany’s Federal Aviation Office (LBA) as well as with the leading authorities worldwide.
Lufthansa lowers fuel surcharge for its flights
Decreased oil prices lead to reduction
As crude oil and kerosene prices have decreased, Lufthansa will further reduce its fuel
surcharge on its flights. The fuel surcharge on domestic German and intra-European
routes will lower by 3 euros to 21 euros per flight segment. On long-haul routes the
corresponding fuel surcharge will be decreased by 10 euros to 82 euros per flight
segment. The reduction will apply to all Lufthansa tickets issued on or after 16 December 2008.
Lufthansa continually monitors oil prices and will make any future adjustments to the fuel
surcharge dependent on further trends in the price of jet fuel.
Change to new airport in Moscow
Lufthansa flights to Moscow will be landing at Domodedovo Airport (DME).
From 1 April 2008, guests will be able to enjoy improved quality when arriving in and departing from Moscow: Lufthansa is switching from Sheremetyevo Airport (SVO) to Domodedovo (DME).
Domodedovo Airport lies 37 kilometres south-east of Moscow’s city centre. It has good transport connections to the Russian capital with a motorway and a rail link from Paveletski Station.
The modern terminal infrastructure will allow Lufthansa to continue to optimise processes. After the move, most Star Alliance members represented in Moscow (Austrian Airlines, bmi, Singapore Airlines, SWISS and Thai Airways) will be using the same airport. Domodedovo Airport is also used by several Russian airlines, which fly from there to numerous destinations throughout Russia.
Any bookings already made will be modified accordingly.
Get on board quickly and easily: Second security checkpoint no longer required for U.S. bound flights
Good news for travelers to the U.S. departing from Frankfurt: starting immediately, you can reach your flight more quickly and conveniently because the second security checkpoint is no longer required for U.S. flights. All Lufthansa flights with destinations to the United States will depart exclusively from level 3 concourse A of Terminal 1 since October 31, 2007.
Passengers changing planes from Schengen Agreement countries* can save time by moving from concourse A on level 2 to level 3 without an additional security checkpoint. Passengers can now also proceed directly to concourse B via the tunnel at concourse A.
Passengers from other countries who arrive at concourses B or C or in Terminal 2 and have a connecting flight to the U.S. will pass through a special checkpoint after arriving from the Skytrain at gate A54.
By implementing these new procedures, we hope to improve services significantly for passengers traveling to the U.S., and to help our passengers get on board faster and more conveniently.
* These include Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain and Sweden.
Entry to Libya
Libyan immigration implemented a new law starting 11th November 2007.
Following rules apply for all holders of non arabic passports travelling to Libya with immediate effect
- All foreign passengers with non arabic passports must have a translation of their passport in Arabic
- Translation must be done by an official authorised translator/translation office
- Translation must have a stamp of the translation office
- Translation must be stapled to the passport
- Diplomatic passports can be accepted without translation
If passenger does not have the required translation the entry to Libya would be denied and the passenger must return on the same flight.
Lufthansa adapts fuel surcharge on intercontinental flights
In view of the still rapidly increasing crude oil prices Lufthansa is adapting its fuel
surcharge on intercontinental flights.
As of 14th November 2007, the YQ surcharge for intercontinental flights will be
increased from 75 EUR to 85 EUR per route segment. The YQ surcharge for
European flights remains 22 EUR per route segment.
The surcharge will be shown on each ticket by means of an YQ in the tax box
and applies to all Lufthansa scheduled flight numbers (i.e. including code share
flights). The increased surcharge is valid for tickets issued on/after 14th November 2007.
Lufthansa recommends keeping the seatbelt fastened
New rules in the interest of passenger safety.
In the event of unexpected turbulence, injuries are often the result on board passenger aircraft, whereby this could be prevented in many cases if passengers kept their seatbelts fastened. For that reason, up to now Lufthansa has recommended that passengers keep their seatbelts fastened. In the interest of the safety of its passengers, the airline has now decided to make it generally compulsory to fasten seatbelts. Passengers will still be allowed to stand up, for example, to stretch their legs or to visit the toilet, unless fasten seatbelt signs are switched on. The new regulation also applies to Lufthansa Regional partners. Incidentally, the aircraft itself is designed to resist the extra strain resulting from turbulence without any significant damage.
