New Check-in machines in Germany and throughout Europe
Checking in at Check-in machines is becoming even easier, faster and more convenient. New Lufthansa Check-in machines are gradually being introduced at 35 airports in Germany and throughout Europe.
The more than 300 Check-in machines installed throughout Europe are being gradually replaced between now and April. As well as an updated, modern appearance, the new Check-in machines have an integrated passport data and card reader with radio-frequency identification (RFID) technology and a larger screen.
So from April 2009 you will be able to have your machine-readable passport or ID card read at all Check-in machines and this, combined with your flight number, flight destination or your booking reference, enables you to check in. You will then quickly receive your boarding pass, without having to enter your Miles & More card or credit card.
In addition the machines will be equipped in the long-term with new, more user-friendly software which will offer you even more efficient check-in services.
Checking-in at the check-in machine
There are three ways to check in at the Check-in machine. You will see the different check-in options displayed on the machine’s start screen:
- You may check in with your Miles & More card, customer card or credit card. Please insert these as usual in the machines. Thanks to the RFID technology in the card reader of the new machines, all you need to do to start the check-in process is to hold your Miles & More credit card or a Mastercard with PayPass function up to the machine. If you don’t have a Miles & More card or a Mastercard with PayPass function, please insert your credit card in the machine as usual.
- Simply place your machine-readable ID card or passport on the Check-in machine’s scanner. Then enter the flight number, destination or booking reference for your flight.
- Touch the screen and enter your last name and the booking reference for your flight. You will find this on your booking confirmation, on your online passenger receipt or in your profile on lufthansa.com under "my bookings".
If you have already checked-in and would like to make changes (e.g. to change your seat), simply place your boarding pass or mobile phone barcode-side down on the machine’s scanner.
More tips on checking in
Do you have questions about checking in? We have compiled some helpful information for you.
Tips for check-in
Check-in methods and check-in deadlines
You can check in quickly and easily at our Check-in machines at more than 50 airports in Germany and throughout Europe. In this section you will discover which airports have Check-in machines available, how to print out your own boarding pass and how to check in your baggage without facing a long wait at one of the baggage drop-off counters:
Information on different ways to check in
Checking in with baggage
You can check in at all airports which have Lufthansa Check-in machines even if you are carrying baggage.
Checking in with baggage check-in at the baggage drop-off counter
Don’t wait in a long queue at the desk, simply check in at one of the Lufthansa Check-in machines as usual. Once the check-in process is completed, you will see displayed on the screen the number of the baggage drop-off counter at which you can hand in your baggage without a long wait. A Lufthansa employee will take your bags, attach the luggage tags and deal with anything further.
Register passport information at the Check-in machine yourself
For flights to the USA, Canada, Korea, Japan, China, India and Mexico Lufthansa is bound by law to register the passport information of every passenger. For these destinations you can easily register your information yourself at the Check-in machines equipped with scanners, thus saving yourself the trouble of registering at the departure gate.
More information about registering passport information
