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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: +43 810 1025 8080*
Service hours
Monday
06:00 - 21:00
Tuesday
06:00 - 21:00
Wednesday
06:00 - 21:00
Thursday
06:00 - 21:00
Friday
06:00 - 21:00
Saturday
07:00 - 21:00
Sunday
07:00 - 21:00
During after hours and from abroad, you can reach Lufthansa at the German Service Center line: +49 69 86 799 799
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

* €0,13/min. from the austrian landline network; call charges may vary dependent upon network operator or mobile network provider

by telephone

+43 810 - 10 25 60 60*Hotline: +43 810 - 10 25 60 60*
Service hours
Monday
07:30 - 22:00
Tuesday
07:30 - 22:00
Wednesday
07:30 - 22:00
Thursday
07:30 - 22:00
Friday
07:30 - 22:00
Saturday
10:30 - 19:00
Sunday
10:30 - 19:00
Holiday
10:30 - 19:00
*(€0,13/min. from the austrian landline network; call charges may vary dependent upon network operator or mobile network provider)

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

City
Vienna-Airport
Zip
1300
Address / P.O Box

78

Phone 1
+43 5 - 176 610 11*+43 5 - 176 610 11*
Fax 1
+43 5 - 176 651 011
Service hours
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

* depending on the rate of your phone provider (does not count as local call and is thus not included in free-minute-allotment)

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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