More than 70,000 children each year travel alone on Lufthansa flights. They are looked after by the Lufthansa special service which ensures that the children and their relatives feel they are in good hands before take-off, during the flight and after landing.
Who must be looked after and who can be looked after?
Children aged between five and 11 years may only fly unaccompanied if they are using our special service or if they are travelling with someone who is at least 12 years old. However, children aged from 12 up to a maximum of 17 years old, who are travelling alone, can also be looked after at the request of their parents.
Please note that with partner airlines other regulations than those described here for Lufthansa may apply to unaccompanied children. If your chosen flight is operated by Germanwings, SWISS, Austrian Airlines or Brussels Airlines, please enquire directly with the airline about the rules for children travelling alone.
Important travel documents
Please let us know that your child will be travelling alone, preferably as soon as you book the flight. Our practical Checklist for unaccompanied children will be particularly helpful to you in preparing for your child’s journey. At your travel agency or at the airport you will then receive a small yellow Lufthansa shoulder bag which ideally your child should keep with them, clearly visible, throughout the entire journey. The bag should hold all the necessary travel documents:
- airline ticket or print-out of the etix® reservation
- the completed special service form*
- valid passport/child’s ID card*
- visa for the destination country**
- travel insurance certificate**
- information on any allergies your child suffers from***
- receipt for pre-paid charges for the special service, if applicable
- declaration of consent from parents/legal guardians that their child may travel unaccompanied**
*Necessary in every case
**Necessary depending on destination country
The special service form
Save time by printing out the special service form at home. We recommend three copies: one for you, one to go in your child’s small yellow bag (which you will receive when you book) and one for us.
Please note: The special service form consists of two pages. Please print them both out, complete them in full and bring them with you to the airport.
This way to the special service form for children travelling alone (PDF)
Tariffs and charges
In addition to the price of the flight, there is a special service charge per route for the special service for unaccompanied children.
|Charge in Euros||Charge in US dollars||Areas where it applies
|EUR 40||USD 60||Flight route within Germany or Europe
|EUR 80||USD 120||Intercontinental flight route
Examples of calculation of the charges
Flight from Vienna via Munich to New York EUR 40 / USD 60 (for the flight within Europe) + EUR 80 / USD 120 (for the intercontinental flight) = EUR 120 / USD 180.
Flight from Delhi via Frankfurt to New York EUR 80 / USD 120 (for 1. intercontinental flight) + EUR 80 / USD 120 (for 2. intercontinental flight) = EUR 160 / USD 240
Baggage for unaccompanied children
Your child’s hand luggage may be just as large as that permitted for an adult; your child should, however, be able to carry the bag comfortably unaided. Medicines, which must be taken during the flight or at the destination, warm clothing and a small amount of spending money should, of course, also be included. You can read more about this subject in our hand luggage regulations.
Please also ensure that your child’s checked-in baggage does not exceed the free baggage allowance.
Tickets for unaccompanied children cannot be booked online; they can only be booked through the Lufthansa Service Centre, your travel agency or at the Lufthansa ticket desk at the airport.
If you have any questions, please do not hesitate to contact the Lufthansa Service Centre on telephone number: +49 (0)69 - 86 799 799. At every airport from which Lufthansa flies, the Lufthansa Airport Ticket Team is also on hand to help you with ticket purchases, rebooking or any questions or concerns.