Enjoy the benefits of our arrival services and make the most of a complimentary stay in one of our Lufthansa lounges, as well as of our other services.
From the aircraft straight to the terminal by limousine
HON Circle Members and First Class passengers, whose Lufthansa, SWISS or Austrian Airlines flight arrives in Frankfurt, Munich, Vienna or Zurich at a non-gate position, enjoy a very special service:
they will be collected directly from the aircraft in an exclusive minivan or – in Frankfurt and Munich – in a limousine and taken to the terminal or to their connecting flight. This is guaranteed to save time as they will be the first to leave the aircraft and can drive away before all the other passenger buses.
This special service is also available to Business and Economy Class travellers if they have booked an onward flight that same day in Lufthansa First Class.
Complimentary: a stay in one of our lounges
Enjoy a complimentary stay in one of our lounges after your flight. Here, you can freshen up or prepare for the business of the day. Access to Lufthansa Business and Senator Lounges is granted to First Class passengers and HON Circle Members and Senators arriving on a Lufthansa, Star Alliance or codeshare partner flight.
In addition, First Class passengers and HON Circle Members arriving on any Lufthansa flight, and Business Class passengers, Senators and Frequent Travellers arriving on a Lufthansa intercontinental flight may use the Welcome Lounge in Frankfurt.
Please note that it is not possible to visit a Lufthansa lounge after arrival at some Lufthansa destinations due to official regulations or structural conditions.
Arrival service in Vienna
If you are a HON Circle Member on a Lufthansa, SWISS or Austrian Airlines flight that lands at Vienna Airport in a non-gate position, the limousine service will collect you at the aircraft and take you to bus arrivals. Do you have a connecting flight? Then the limousine service will take you to the HON Circle Lounge.1 If you have less than 25 minutes of transfer time at Vienna Airport, you will be chauffeured from the aircraft straight to your connecting flight.
1 The entry regulations of the Austrian lounges apply. To the Austrian loungesThe link will be opened in a new browser tab
Arrival service in Zurich
As a SWISS First Class passenger, the SWISS First Welcome Service is exclusively available to you after the arrival of your SWISS long-haul flight. You will be met at the aircraft door and driven to the separate passport and security controls. If you have a connecting flight, you can go directly from there to the First Class Lounge on the mezzanine floor. There is no separate limousine service available to HON Circle Members who are not traveling in First Class arriving at a non-gate position. If you have less than 40 minutes transfer time left due to a delayed flight, we will drive you straight to your connecting flight.
For further information on Limousine Services at our Lufthansa Group hubs, please find out more here: First Class limousine service | Lufthansa
Welcome to Frankfurt: the Welcome Lounge
Our Welcome Lounge is available to First Class and Business Class passengers landing in Frankfurt on a Lufthansa intercontinental flight – ensuring a perfect start to the day. In the luxuriously equipped shower area, you can freshen up in peace while the ironing service takes care of your clothes. There is also a delicious, healthy breakfast waiting for you.